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Thread: check order please

  1. #1

    check order please

    Hi,

    Could someone at OVH please confirm that my order is being processed - I signed up for a new dedi a couple of days ago but it's taking unusually long to get my details:

    Order number: 3903607

    Thanks

  2. #2

    Re: check order please

    Hey BELLonline,

    Not meaning to jump in on your post, but I too would like to know the status of my order. I ordered the server almost a week ago and payment was confirmed some 84 hrs ago, but still there is no sign of the server. I decided to go with the basic one to test service/speed etc before I decide to migrate my current servers over, but at this rate it doesn´t inspire a lot of confidence in a new customer

    My Order number is:- 3888602

  3. #3

    Re: check order please

    It is unusual, I have about 5 or 6 servers here and most of them were set up within an hour or two of ordering. I noticed that this time the website said 0 servers with 1 hour setup and 250 with 72 hour setup - I just wanted to check really.

    They must be very busy at the moment.

  4. #4

    Re: check order please

    I understand you totally, I was told to keep an eye on OVH.com as a rough guide, however the servers have gone from 200 in 72 hrs to 121 now and I see from time to time 3 or 4 popup in 1hr but they quickly go.

    Hope it is worth the wait...

  5. #5

    Re: check order please

    This is really starting to irritate me! If they can not keep up with demands, then why not shut down the ability to purchase a server??? Process the ones that have been waiting more than the 72 hours that was promised first.

  6. #6
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    Re: check order please

    Quote Originally Posted by BELLonline View Post
    Hi,

    Could someone at OVH please confirm that my order is being processed - I signed up for a new dedi a couple of days ago but it's taking unusually long to get my details:

    Order number: 3903607

    Thanks
    Your order is being processed and I don't see any problems with it. We're working to clear the backlog by the weekend, so email us if you still don't receive login details by then.

  7. #7
    Banned
    Join Date
    Jan 2008
    Location
    L.E.O
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    Re: check order please

    Quote Originally Posted by R0b View Post
    Hey BELLonline,

    Not meaning to jump in on your post, but I too would like to know the status of my order. I ordered the server almost a week ago and payment was confirmed some 84 hrs ago, but still there is no sign of the server. I decided to go with the basic one to test service/speed etc before I decide to migrate my current servers over, but at this rate it doesn´t inspire a lot of confidence in a new customer

    My Order number is:- 3888602
    I checked your order as well, and likewise, email us if no movement over the weekend.

  8. #8

    Re: check order please

    Thanks Fozle for the update

  9. #9

    Re: check order please

    Customer ID: 87683193 can anybody check mine and see when it will be ready please 4 days now thanks

  10. #10

    Re: check order please

    Quote Originally Posted by moddie1 View Post
    Customer ID: 87683193 can anybody check mine and see when it will be ready please 4 days now thanks
    I can confirm that your order is currently being processed. We hope to have this with you by mid to end of the week.

    Allot

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