£50 setup fee? No thanks

[Razakel]

Originally Posted by dselvey

I thought the provisioning of servers was automatic?

Wouldn't it be better to have a higher monthly price and have a discounted annual price, just a thought.

Or do what RapidSwitch do - free setup, or pay £39 and get £6 a month knocked off your bill.

[rickyday]

Originally Posted by dselvey

I thought the provisioning of servers was automatic?

Wouldn't it be better to have a higher monthly price and have a discounted annual price, just a thought.

Some people would rather have the lower monthly price and pay a one off set up fee, just like myself, I whined about it before but can see where OVH are coming from, no matter which way you look at it, OVH are still no 1 in Europe, no one and I mean no one can touch them for hardware specs/bandwidth at the prices they offer.

[curiosity]

Originally Posted by Marks

That was the problem before. Too many people was doing this, getting a server for 1 month or so, cancel it soon after, .... the turnover was just too high.

being in the 'hire' market and allowing people to do short term lease, what did you expect ? everyone to lease a server for 5 years or something.

If you price something by a monthly period, then it might only get hired out for a 1 month period

You should have made a 'minimum' hire period then instead of introducing the set-up fee, which obviously has affected and upset many of your customers.

You can't defend OVH on this one, its clear that its another money making scam , using the excuse that there's been to much 'abuse' fom ovh IP address's is a bit amateur/lame to say the least.

If there is a minority problem, don't make the majority pay for it when the service provider has been slack in monitoring the problem

I mean what does the set-up fee actually cover ?, for a tech to wipe an hdd for the next punter ? because i cant see that anything else is different from before the set-up fee started

regards

[dselvey]

Originally Posted by rickyday

Some people would rather have the lower monthly price and pay a one off set up fee, just like myself, I whined about it before but can see where OVH are coming from, no matter which way you look at it, OVH are still no 1 in Europe, no one and I mean no one can touch them for hardware specs/bandwidth at the prices they offer.

Yeah but i'm guessing you would rather not pay a setup fee at all,

if you look at it now, for short term server rent, i think they are starting to loose their competitive edge, sign up fee all in.

May be the setup fee cut off at 6 months? that would be another solution. Still prefer my previous suggestion though.

[IainK]

Originally Posted by curiosity

being in the 'hire' market and allowing people to do short term lease, what did you expect ? everyone to lease a server for 5 years or something.

If you price something by a monthly period, then it might only get hired out for a 1 month period

You should have made a 'minimum' hire period then instead of introducing the set-up fee, which obviously has affected and upset many of your customers.

You can't defend OVH on this one, its clear that its another money making scam , using the excuse that there's been to much 'abuse' fom ovh IP address's is a bit amateur/lame to say the least.

If there is a minority problem, don't make the majority pay for it when the service provider has been slack in monitoring the problem

I mean what does the set-up fee actually cover ?, for a tech to wipe an hdd for the next punter ? because i cant see that anything else is different from before the set-up fee started

regards

There's no technicians touching the boxes or prepping them. When a users box expires it's put back in to the automation pool and re-installed on demand when an order comes in and it's deployed.

[Andy]

Originally Posted by rickyday

Some people would rather have the lower monthly price and pay a one off set up fee, just like myself, I whined about it before but can see where OVH are coming from, no matter which way you look at it, OVH are still no 1 in Europe, no one and I mean no one can touch them for hardware specs/bandwidth at the prices they offer.

Dedibox are very close. A friend switched to them after his problems with OVH and never looked back. Sadly he's French and can use them, but I can't. Firstly I don't speak the French language, and their site is all in French, and secondly, I doubt they take orders from outside France.

He found their gigabit is true gigabit (gigabit up and down, unlimited) and their specs were a lot better for a bit more cost. I don't speak to the guy now so I don't know much more.

I've been with OVH 2 1/4 years now, and I've not once paid a setup fee Probably just lucky getting in when they took the setup fee's off

[Razakel]

Originally Posted by Andy

Dedibox are very close. A friend switched to them after his problems with OVH and never looked back. Sadly he's French and can use them, but I can't. Firstly I don't speak the French language, and their site is all in French, and secondly, I doubt they take orders from outside France.

He found their gigabit is true gigabit (gigabit up and down, unlimited) and their specs were a lot better for a bit more cost. I don't speak to the guy now so I don't know much more.

I've been with OVH 2 1/4 years now, and I've not once paid a setup fee Probably just lucky getting in when they took the setup fee's off

I'd check out Hetzner if I were you. They have some offers that compare with OVH, though they have a €150 setup fee.

[rickyday]

Originally Posted by dselvey

Yeah but i'm guessing you would rather not pay a setup fee at all,

Yes but that isnt going to happen as the owner of OVH has said and all his staff have said till they are blue in the face, I live in the real world, OVH are not dropping the setup fee

[rickyday]

Originally Posted by Razakel

€150 setup fee.

[derchris]

But they have much better conditions whenit comes to hardware upgrades, IPs,...
For examples, you can get a /24 Ripe block for 150 Euro