Edouard OVH
20-03-2015, 11:43
Hello,
You will have to wait till the abuse incident is resolved. In the interim please review:
OVH forum posting guidelines and scope of support
Regards
And I have replied to incident ticket. Please verify and process my order now.
But that ticket was already replied by me and I have suspended the client right away and you said "case closed" That client is terminated more then week ago and I have now another client on that IP who is not doing any malicious activity.
Responded. Client suspended.
Edouard OVH
19-03-2015, 16:48
Hello,
You need to respond to the ticket that has been opened on 2015-03-10 before we can process future orders. You will receive an email with more details.
Regards.
sa274368-ovh I have paid for the new server order yesterday and i got email today that I need to send photo ID etc etc for verification, I have send it of course but why do I have to do that when I have already verified myself and sent all the information once when I was ordering my first server? Next thing, please setup my server as I need it, it said activation is automaticaly and in 120 seconds but it has been more then 1 day passed. Thank you.
