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SYs NEtwork have problem ugent..!!1


YuzTB
31-03-2015, 12:44
Quote Originally Posted by Kode
If 15 days loss of service causes $7500 of losses, then you should not be using SYS, at the very least you should be using OVH

*edit* Having said that, I saw your proof images in another thread, and there definitely looked like a problem and unless you had been a regular on the forums or needed to use support, you wouldn't know how poor SYS support was behorehand.

I'm just hoping I don't have to find out if all the forum posts really are indicative of SYS support first hand any time soon.
hello, I am doing all my work in rescue mode. Please look at below pictures. And please find a solution to this problem! I have no more patience.

All commands were applied. Please look at pictures.

http://prntscr.com/6nnfw6
http://prntscr.com/6nng4f
http://prntscr.com/6nngeb
http://prntscr.com/6nnh3k

Kode
31-03-2015, 08:51
If 15 days loss of service causes $7500 of losses, then you should not be using SYS, at the very least you should be using OVH

*edit* Having said that, I saw your proof images in another thread, and there definitely looked like a problem and unless you had been a regular on the forums or needed to use support, you wouldn't know how poor SYS support was behorehand.

I'm just hoping I don't have to find out if all the forum posts really are indicative of SYS support first hand any time soon.

Kamilleri
30-03-2015, 21:34
  1. Did you tried to call support of your region?
  2. Obviously nobody wants to make you feel the way you feel, but there is no need for all that "last warnings" and such. Nobody is going to respond to your messages while you talk in such agressive manner.
  3. If you are losing so much money, wouldn't it be more logical to buy another one while this is being on maintenance? If your business is failover-critical, maybe you need to build failovered architecture of your service using secondary server? If those amounts of financial loss are true, it would totally return your investments.
  4. If you are running business-critical service and need it available as much as possible, you could definetly checkout OVH flagship offers with more active support: https://www.ovh.ie/
  5. You are referencing to legal agreements. You can check in your agreement - there some conditions of refund.

ozgurerdogan
30-03-2015, 21:19
Did you check your speed with different datacenters? Did you get help from sys?

YuzTB
30-03-2015, 13:49
Hello, I make work the server on rescue mode. I take this error. That ,is enough please! I can not get service for 15 days. I paid and I can not use the server. There is problem on upload part of the server. I proved this by photos. You still make me try to download files. This is the last warning, the last message! Make this server working or cancel the agreement and give my money back to me.I have been waiting for 15 days as stupid, doing nothing by server. Make working the server or give my money back. If this conditions are not applied, I will think that you behave me as a stupid and will apply to legal ways. All photos are warning for you, and also they are at me. You can not make 250 mbits internet written on your website and also you are not right at your agreement so your companys' behavior is illegal in this situation.

It is not ethic that you know there is a problem at your network, also I have been waiting for you for 15 days. You should behave ethical. I am writing this warning letter lastly. If you do not make required chaneges and if i can not use my server, I will apply to legal ways. I have 7500$ waste of money because of you in the last 15 days. The server error is proven to you by photos. My last message and last writing for you. Whether you solve the server problem or give my money back, it is up to you. I am waiting your answer at the shortest time. Because, after that I have no more patience.

YuzTB
30-03-2015, 13:45
Hello.
SYS support or OVH support that's enough!!
i not stupid. Look me my problem.
If you do not solve the problem. Please refund my money.
15 days I have $ 6,000 loss from your face.
I've never seen a company so slow in my life who support you.
Last time here and I am writing to support tickets.

YuzTB
27-03-2015, 17:31
~ # iperf -c iperf.testdebit.info -i 1
-sh: iperf: not found
~ # ethtool eth0 | grep -i speed
Can not get control fd: No such file or directory
~ # wget http://proof.ovh.net/files/10Gb.dat
Connecting to proof.ovh.net (188.165.12.106:80)
wget: can't open '10Gb.dat': File exists
~ #






See. I am writing for the last time.
There is a problem in the network of the server.
Enough that you waited so long.
My problem is not corrected in 15 days.
Download 450 Mb. This is normal.
Upload 22 Mbps. This is not normal.
Do it urgently leaching.
You wronged me for 15 days.
Also do not remove my voice on this issue.
250 MBit writes on your site.
I'm getting 22 MBit. You can either perform this guarantee.
Or you remove it from your website.

I give the server information.
You do not believe me. You look into yourself.

ip: 37.59.15.182

davidovh
27-03-2015, 12:04
Quote Originally Posted by YuzTB
Hello, i have been waiting you to solve the problem for ten days, that s enough.
I presented all proofs. I did everything what you told me. You can see pictures. I can not use the server for ten days. Solve this problem please.

[21:02:59] yazılımcı hüseyin abi: There is problem at server for uploading. It s 22 mbits upload. Yoy quarantee 250 mbits. Only 22 mbits can be used. I want you to solve this problem immediately. If this problem can not be solved, i want my money back to me.All proofs are on the picture.

http://prntscr.com/6l5p2t
http://prntscr.com/6l5onx
http://www.speedtest.net/my-result/4237345015
http://prntscr.com/6kp9in
http://i.imgur.com/c7AdIAu.png
http://prntscr.com/6jc14q
We will respond to you query via email. Support it not given via the forum.

YuzTB
26-03-2015, 19:36
Hello, i have been waiting you to solve the problem for ten days, that s enough.
I presented all proofs. I did everything what you told me. You can see pictures. I can not use the server for ten days. Solve this problem please.

[21:02:59] yazılımcı hüseyin abi: There is problem at server for uploading. It s 22 mbits upload. Yoy quarantee 250 mbits. Only 22 mbits can be used. I want you to solve this problem immediately. If this problem can not be solved, i want my money back to me.All proofs are on the picture.

http://prntscr.com/6l5p2t
http://prntscr.com/6l5onx
http://www.speedtest.net/my-result/4237345015
http://prntscr.com/6kp9in
http://i.imgur.com/c7AdIAu.png
http://prntscr.com/6jc14q

YuzTB
24-03-2015, 13:51
@TomOVH ;

YuzTB
24-03-2015, 13:50
http://i.imgur.com/c7AdIAu.png

http://prntscr.com/6jc14q

Look photo please.

YuzTB
24-03-2015, 13:48
Quote Originally Posted by TomOVH
Hello,

I have responded to your email.
Hello.

My server is upload very bad.
Download 570 Mbit and Upload 22 Mbit. This is not normal?
Please check my server.
i waited 5 days. Urgent urgent please.
My server inform.
37.59.15.182

http://prntscr.com/6kqi5t
http://prntscr.com/6kp9in
http://www.speedtest.net/my-result/4237345015


Please look photo.

TomOVH
24-03-2015, 13:43
Hello,

I have responded to your email.

YuzTB
23-03-2015, 22:38
Quote Originally Posted by Dani
Hi

Can you provide me with your ticket number for this issue?

Danny
Hello:
i not see ticket number.
My account inform.
Login: unutulan419@hotmail.com
Nickname: YuzTB

Please check urgent.

Dani
23-03-2015, 14:06
Hi

Can you provide me with your ticket number for this issue?

Danny

YuzTB
22-03-2015, 21:08
Hi.
i waited 5 days
its not normal. SYS support not working.

YuzTB
21-03-2015, 13:04
Hello.
i send ticket but i waited 2 days answer!!!
My server is network have problem..

Server is network have problem.
Please look photo.
Download 450 Mbit and Upload 6 Mbit.
http://i.imgur.com/c7AdIAu.png

[root@ns3324402 ~]# ./speedtest-cli Retrieving speedtest.net configuration..
. Retrieving speedtest.net server list...
Testing from OVH SAS (37.59.15.182)...
Selecting best server based on latency...
Hosted by MEDIACTIVE NETWORK (Paris) [1.59 km]: 19.993 ms
Testing download speed........................................ Download: 617.50 Mbit/s
Testing upload speed............................................. ..... Upload: 23.29 Mbit/s

http://prntscr.com/6jc14q