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High cpu temperature causing availability failures


xvd
08-04-2015, 14:01
Quote Originally Posted by needforszpit
what I do for technicians investigate the cpu cooler?
You have to call them - they take a VERY VERY long time to answer tickets.

needforszpit
04-04-2015, 22:39
okay...,,,FAILURE AGAIN....system temperature @ 66 celsius again
...its a joke @ 66 celsius xeon processors was freese
what I do for technicians investigate the cpu cooler?

needforszpit
01-04-2015, 17:20
Nowhere I found any ticket id....
link: https://eu.soyoustart.com/manager/?c...essages/377157
U see any ticket id here? http://prntscr.com/6o70t6 ....
Where I found rescue mode ?? Webtorpia servers got a simply buton to rescue mode restart...on SYS admin nowhere find any button or menu like "rescue mode"

Dani
01-04-2015, 09:52
Hi

The ticket number is found inside your manager.

You may wish to inform your clients that you will be performing maintenance on the server, this will allow you to set the server into rescue mode to do the test.

Danny

needforszpit
31-03-2015, 19:19

I dont have possibilities to rescue mode...my clients killing me
where I found the ticket number?....I nothing found about....

Dani
31-03-2015, 11:02
Hi

Have you tried to put your server into rescue mode to test the CPU?

The rescue mode can test the CPU, RAM, HDD and Bandwidth.

can you provide me with your ticket number?

Thanks

Danny

needforszpit
30-03-2015, 20:45
Helo, i have some trouble with my server...
Load: CPU load averages 1.41 (1 min) 1.04 (5 mins) 1.66 (15 mins)
But temperatures is so high for this loads.... CPU temperatures 0: 59℃ 1: 60℃ 2: 55℃ 3: 60℃
This high values causing multiple failure in my systems stability.
In past time I have multiple server unavailability(probably caused by this high temperatures)
Please investigate my server cpu cooler.
server webmin image: http://prntscr.com/6nej5i
On admin panel: Real time monitoring
RTM is not available on this server....on last 8 months it has available
(ticket open 5 days ago but no response)

RBX3 - Rack: 41G13 - Server ID: 115139