[davey]

bob u r capped http://forum.ovh.co.uk/showthread.php?t=998

[davey]

http://forum.ovh.co.uk/showthread.php?t=998

read all this

[davey]

http://forum.ovh.co.uk/showthread.php?t=998

[rickyday]

No worries, hopefully Ovh will get to the bottom of this. Its been this way for me since the Linx link went up (although gradually got even slower). Was always getting 700k+ speeds before that. Some people can connect to my server at their max speed but others get similiar speeds to me or worse.

Heres some more test.bins for testing from my Kimsufi Server.

HTTP :- http://87.98.249.166/test.bin

or FTP :- ftp://test:test@87.98.249.166/test.bin

Here are my results.
Im am on a VIRGIN MEDIA 20MB connection using one thread.

HTTP



FTP



Edit now speeds are 2MB/s

[hyster]

oles, just a quick suggestion...maybe you should open up a section specifically to deal with 'speed issues' and assign more than 1 person to look at that forum? Only you reading all these threads seems rather over the top, unless its not just one person using your login, but multiple people.

We do understand you want to solve this issue, but 1 person from OVH vs 10 customers, you can see how its going to be a mess and simply frustrate people who want to get their moneys worth?

Agreed, I have posted IP's tracerts, speeds etc in here for my servers and still my gbit runs extemely slowly with no reply or explanation from yourself.

[Tz-OVH]

oles, just a quick suggestion...maybe you should open up a section specifically to deal with 'speed issues' and assign more than 1 person to look at that forum? Only you reading all these threads seems rather over the top, unless its not just one person using your login, but multiple people.

We do understand you want to solve this issue, but 1 person from OVH vs 10 customers, you can see how its going to be a mess and simply frustrate people who want to get their moneys worth?

[Craig1983]

Hello, My speeds have gone terrible,

FROM SERVER TO MY HOME ->
ns200374.ovh.net (0.0.0.0) Sat Oct 18 12:48:02 2008
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. rbx-34-m2.routers.ovh.net 0.0% 5 0.7 0.6 0.6 0.7 0.0
2. rbx-1-6k.routers.ovh.net 40.0% 5 2.4 2.1 0.9 3.2 1.2
3. 40g.rbx-2-6k.routers.ovh.net 60.0% 5 9.8 6.5 3.1 9.8 4.7
4. 160g.th2-1-6k.routers.ovh.net 0.0% 5 4.7 4.5 4.2 4.7 0.2
5. 20g.fra-1-6k.routers.ovh.net 20.0% 5 13.2 16.2 13.2 20.4 3.1
6. eu-gw3.telewest.net 0.0% 5 154.4 64.9 22.6 154.4 59.9
7. osr-hsd-gw3-tenge82.network.virginmedia.net 0.0% 5 28.5 29.6 28.3 33.6 2.2
8. gsr-hsd-gw1-ge10.network.virginmedia.net 0.0% 4 27.3 27.2 27.0 27.5 0.2
9. jakarta-pos40.network.virginmedia.net 0.0% 4 62.8 129.1 62.8 193.8 72.1
10. osr01wolv-ge45.network.virginmedia.net 0.0% 4 26.8 27.1 26.8 27.4 0.2
11. tw-ubr02wolv-ge01.network.virginmedia.net 0.0% 4 51.9 34.6 28.7 51.9 11.5
12. 82-47-100-15.cable.ubr02.wolv.blueyonder.co.uk 0.0% 4 45.8 39.6 37.0 45.8 4.2


FROM HOME TO SERVER ->

C:\Users\Craig>tracert ns200374.ovh.net

Tracing route to ns200374.ovh.net [91.121.110.20]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 10 ms 9 ms 8 ms 10.6.64.1
3 10 ms 10 ms 8 ms osr01wolv-v15.network.virginmedia.net [80.195.12
8.3]
4 15 ms 15 ms 17 ms man-bb-a-ge-130-0.network.virginmedia.net [195.1
82.178.65]
5 17 ms 19 ms 20 ms nth-bb-b-so-300-0.network.virginmedia.net [212.4
3.162.214]
6 * * * Request timed out.
7 26 ms 17 ms 18 ms 193.159.225.237
8 23 ms 23 ms 26 ms 217.239.38.162
9 33 ms 38 ms * 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
10 37 ms * 48 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
11 36 ms 37 ms 39 ms rbx-34-m1.routers.ovh.net [213.251.191.225]
12 37 ms 38 ms 37 ms ns200374.ovh.net [91.121.110.20]

Trace complete.


My speed FROM server ->

184 KB/S

From anther FTP Server ->

2.09 MB/s

My Isp is 20MBIT, so there is no reason my end that i should be getting terrible speeds from OVH,

My question is:

Have i been limited? Are you throttling my bandwidth your side? Have you put a cap on my speed?

I have like, 4 Servers from OVH, kimsurf servers are FINE, but the OVH GIGE server is SLOW.

I phoned yesterday on your contact number and was told to leave these information..

I await to hear from you ASOON As possible, i hope !

Switch: sw.110.245/32
Bandwidth: 1000 Mbps
BP Type: SLA

Do You require, any more information ?


Craig.

[Aund]

yeah i agree 118 there is obv a issue because so many of us are complaing about it its been like this for nearly a week!!!!

[118]

Another day, still more speed problems.
I'm almost tempted to call OVH, ask to speak to management and give them a forum link to their OWN forums.

As was said previously about getting angry... That sums me up perfectly, as I also only get angry/pissed off when i care, or am passionate about something.

Oles: Whats the progress if any? =)

[hyster]

Another traceroute for my gbit server Oles. I am still suffering with speeds on all 10 of my boxes. Although there are variations in speed but none are good, I can get speeds up by using many threads but still not anywhere near what it used to be.

1 L302.VFTTP-09.DLLSTX.verizon-gni.net (71.164.232.1) 9.303 ms 9.730 ms 10.386 ms
2 P0-3.LCR-03.DLLSTX.verizon-gni.net (130.81.48.120) 10.270 ms 10.059 ms 10.358 ms
3 130.81.29.180 (130.81.29.180) 10.388 ms 9.837 ms 10.327 ms
4 0.so-1-3-0.XT3.DFW9.ALTER.NET (152.63.0.25) 10.351 ms 9.842 ms 10.347 ms
5 0.so-6-0-0.BR6.DFW9.ALTER.NET (152.63.99.2) 10.446 ms 10.070 ms 10.357 ms
6 POS9-2-2488M.ar2.DAL2.gblx.net (64.215.195.45) 10.297 ms 10.125 ms 10.330 ms
7 30g.gblx.ldn-1-6k.routers.ovh.net (213.251.130.53) 163.987 ms 157.135 ms 157.532 ms
8 20g.rbx-2-6k.routers.ovh.net (213.251.130.57) 162.427 ms 162.107 ms 162.424 ms
9 40g.vss-1-6k.routers.ovh.net (213.251.128.30) 160.017 ms 159.625 ms 160.021 ms
10 ns203824.ovh.net (94.23.0.154) [closed] 159.919 ms 159.750 ms 159.923 ms

I am more than willing to provide any info you need Oles as I like many others have got used to your great speeds and service. All my IPs are posted further back in this forum.

Please keep us updated as it is clear to all that something is not right and like most I feel that no progress is being made. I am more than willing, as I said, to help out with test files or anything else you need to resolve this problem.

Please keep OVH as the most popular provider as like others I would prefer not to move all servers back to another.

Thank you in advance for your help.

Edit: Dont ask me why this should be but this kimi and only this one is flying at 50mbit on the last test I did to a key machine. All others remain bad. 91.121.167.151

[navid08]

remove

[Slippery]

ok I also am fed up with the download speeds of my server, been like it now over 2 weeks here is some info :-

1st is downloading a 40mb test file via ftp

[R] 227 Entering Passive Mode (91,121,151,229,222,119).
[R] Opening data connection IP: 91.121.151.229 PORT: 56951
[R] RETR apache.mp4
[R] 150 Opening BINARY mode data connection for apache.mp4 (42719395 bytes)
[R] 226 Transfer complete
Transferred: apache.mp4 40.74 MB in 4 minutes 2 seconds (171.7 KB/s)
Transfer queue completed
Transferred 1 file totaling 40.74 MB in 4 minutes 3 seconds (171.7 KB/s)

Now is uploading the same file back too the server via FTP

[R] 227 Entering Passive Mode (91,121,151,229,216,188).
[R] Opening data connection IP: 91.121.151.229 PORT: 55484
[R] LIST -al
[R] 150 Opening ASCII mode data connection for file list
[R] 226 Transfer complete
[R] List Complete: 921 bytes in 0.30 seconds (3.0 KB/s)
Transfer queue completed
Transferred 1 file totaling 40.74 MB in 2 minutes 50 seconds (245.9 KB/s)

As you can see I can upload to my server faster than I can download from it lol

My home connection info



Now a tracert to my server

4 19 ms 18 ms 19 ms 213.161.72.69
5 19 ms 19 ms 19 ms so-0-0-0.mpr1.lhr2.uk.above.net [64.125.27.225]

6 27 ms 27 ms 222 ms ge1-10.mpr2.cdg2.fr.above.net [64.125.23.21]
7 27 ms 27 ms 27 ms te2-1.mpr1.cdg9.fr.above.net [64.125.23.5]
8 27 ms * * 2g.above.gsw-1-6k.routers.ovh.net [213.186.32.23
3]
9 27 ms * 27 ms 160g.rbx-1-6k.routers.ovh.net [213.186.32.226]
10 28 ms 28 ms 27 ms rbx-47-m1.routers.ovh.net [91.121.130.13]
11 27 ms 26 ms 26 ms ks358531.kimsufi.com [91.121.151.229]

Trace complete.

Three times I've rang OVH and still no solution :-(

[ig0r]

And for those who are threatening to leave - it's a free state (the EU anyways) so do as you wish really... Least it'll mean more bandwidth for other users

Well it wont mean more bandwidth lol- everyone will still be stuck @ 80-250k/s regardless of people leaving :P

The point I think in reality is- people are becoming frustrated and angry because they like being with OVH, they dont want to leave OVH.Otherwise they wouldnt post but just leave in silence. You dont tend to get angry about something you dont care about.

[DarkOrb]

Oles, I've posted the required information here - however from memory seeing as you get it via email you wont get the edit's I made (which list the speeds and the traceroutes). If you wish I can email you over the information directly which was included in the post.

At the people yelling and swearing - having worked (and still working to some degree) in customer service's at an ISP doing so will not get you anywhere. While I agree the speeds are pretty bad at the moment no ammount of swearing, yelling or otherwise being rude is going to resolve the issue.

Oles, the direct link to my post is: http://forum.ovh.co.uk/showpost.php?p=8645&postcount=24 - feel free to mail me directly via my profiles email, will be happy to help where i can/give ssh access to one or two of my home machines for you to test.

And for those who are threatening to leave - it's a free state (the EU anyways) so do as you wish really... Least it'll mean more bandwidth for other users

[ig0r]

This is getting tiring - with no signs of resolution.Its discussed in multiple threads and nothings changing. As a point of fact - I havnt been able to download from ANY ovh server over 250k/s which changes daily from 80k/s to 250k/s the average from the past week being about 130k/s- (pre-problems arose , I would get 450k/s minimum).

Ive tested on 9 different OVH servers ranging from pros,kimis and ovh gbits (seeing 127k/s coming from an idle OVH gbit almost made me cry). I have freinds with different isps - who all have EXACTLY the same problems/speeds - and Im facing complaint after complaint about how email attachements from my mails server take so long to download/how it takes forever to download the database backups from my ftp etc etc. Hell if I log into my own ftp or others- theres now a half second delay while it connects, listing directories takes...seconds now not milliseconds and this is ONLY with OVH - all other countrys around the world are fine , jeez I can download from america faster than just across the pond in france. this is becoming a joke.

Im seriously considering dropping my server and recommending to clients they drop theirs too and take them to keyweb or similar - at least they have excellent routing and a great quality of service. But heres the thing.I dont WANT to leave OVH, I dont want to have to move all my stuff and all clients stuff from their servers to a new host - itll take me weeks to do, all work that will be largely unpaid as my clients came to OVH on my recommendation. Sucks to be me I guess .

Ill post a big bunch of speedtests and traceroutes later on tonight when Im less depressed about all this - just so OVH cant shout "no info...your a liar"..yeah right, me and 90% of the uk who use ovh in any way MUST be liars...Ive been with OVH for some time and to be honest- Ive loved the value my server gave me and Ive loved the quality of service till now . Come on OVH - find and fix this , dont let customers who value YOU and your services leave in frustration.

[hoysey]

this company has turned into a ****in disgrace, I hope everyone starts proceedings for compensation for the **** service that has been offered of late. Oles grow a set of bollox and admit your screwing everyone over and stop making your company look like the shower of **** it really has turned out to be.

[unclebob]

unclebob a écrit:
>
> oles@ovh.net;8658 Wrote:
>> Andy a écrit:
>> >
>> >> Wait, so your saying you do limit IP's then?
>> >
>> > I told you they were limiting bandwidth, he just proved that for us.
>>
>> no. there is none. if you are in SLA mode, you have no problems.
>> now, maybe there is some new problems. you give no tech information
>> to help me. except daying that "ovh is bad". if you want only talk
>> please start an another thread and talk there. and let the customers
>> that want to help me to resolv this problem to exchange with me
>> without
>> any bugs. thanks in advance.
>
> Oles, I have emailed you with the details you asked of (home IP,
> unedited traceroutes and RPS IP) but haven't had a response. Have you
> received it yet?

please answser here.

Sorry, no.

I draw the line where I am required to publicly display information because you cannot be bothered to check your email.

The only information you should need is in my first post of this thread, as the problem clearly exists within your network. The reason you would need my home IP address and internal ISP hops in order to fix a problem within OVH is beyond me...

If these speed issues are not sorted out within the next few weeks I am moving to a better host.

[118]

Well, I thought i was going to be able to grace this thread/forum with some good news... It appears i spoke to soon.

A few hours ago i was elated to see my FTP transfers (on a single thread as it SHOULD be, no screwing around with 6 bloody transfers!) hit a nice steady 720KB/sec, I shared this experience with someone on the forum just to make sure i wasn't halluicinating!

But alas I spoke and celebrated too soon;
Current Downstream: 139.60 KBytes/s

[hyster]

hyster a écrit:
>
> oles@ovh.net;8658 Wrote:
>> Andy a écrit:
>> >
>> >> Wait, so your saying you do limit IP's then?
>> >
>> > I told you they were limiting bandwidth, he just proved that for us.
>>
>> no. there is none. if you are in SLA mode, you have no problems.
>> now, maybe there is some new problems. you give no tech information
>> to help me. except daying that "ovh is bad". if you want only talk
>> please start an another thread and talk there. and let the customers
>> that want to help me to resolv this problem to exchange with me
>> without
>> any bugs. thanks in advance.
>
> *I know you are busy trying to resolve what seems to be system wide
> slow speeds but could you please up date us regularly so we know we are
> being looked after and that our speeds are likely to return soon, thank
> you.*

I don't understand. do you have a problem or not ? no more ? please
give me your IP. I have to understand what you are talking about.
it's too easy to send en email with "it doesn't work" and 1 hour
after "it works now" then leave me with no possibility to check what
is/was/will be wrong !

My servers both kimsuffi and eg are all slow. My gbit is 94.23.0.154. My other servers include these ips. Yes all 10 servers in total are crawling !!!

91.121.175.67
91.121.122.88
91.121.117.86

Kimis

213.186.59.120
213.251.167.22
91.121.102.147
91.121.151.127
91.121.166.9
91.121.167.15

All these servers are in SLA so should fly like they always used to Oles. I can not believe something has not changed as all are suffering and as you can see I have multple server types and IP's are in various ranges.

With 10 boxes I hope you might try to resolve some of the speed issues for me and other users. PLEASE.



I am getting speeds of 300kbs to and from other servers, (leaseweb) and (keymachine) and home,(UK) and the speeds between them is also now slower than it ever was. Sometimes only 500kkbs

Speeds to my FDC box (US) is down to 65kbs

This has to be a problem at the OVH end as the routing for all these different boxes is totally different. Surely it is not everyone elses fault !!!!

If you want me to create test files for you on the boxes Oles I will but I am not inventing these poor speeds.

Tracert from home ip to gbit


Tracing route to ns203824.ovh.net [94.23.0.154]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.1.1
2 13 ms 18 ms 10 ms 10.254.172.1
3 * 27 ms 12 ms brhm-t2cam1-b-v100.network.virginmedia.net [213.
106.228.221]
4 13 ms 12 ms 22 ms brhm-t3core-1b-ge-011-0.network.virginmedia.net
[195.182.176.69]
5 12 ms 30 ms 12 ms bir-bb-b-so-020-0.network.virginmedia.net [213.1
05.174.5]
6 13 ms 16 ms 14 ms nth-bb-a-so-100-0.network.virginmedia.net [62.25
3.185.105]
7 11 ms 12 ms 13 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.1
85.118]
8 14 ms 17 ms 14 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 25 ms 16 ms 15 ms 193.159.225.237
10 23 ms 23 ms 43 ms 217.239.38.162
11 195 ms 227 ms 242 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
12 * 31 ms 27 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
13 33 ms 35 ms * 40g.vss-1-6k.routers.ovh.net [213.251.128.30]
14 26 ms 34 ms 27 ms ns203824.ovh.net [94.23.0.154]

Trace complete.

FDC to OVH

Tracing route to ns203824.ovh.net [94.23.0.154]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 66.90.64.1 [66.90.64.1]
2 <1 ms <1 ms <1 ms . [66.90.127.178]
3 <1 ms <1 ms <1 ms ae1-103.cr1.ord1.us.nlayer.net [69.31.110.21]
4 <1 ms <1 ms <1 ms te6-3.ar2.CHI2.gblx.net [69.31.111.209]
5 107 ms * 107 ms 30g.gblx.ldn-1-6k.routers.ovh.net [213.251.130.5
3]
6 * 121 ms 298 ms 20g.rbx-2-6k.routers.ovh.net [213.251.130.57]
7 127 ms 107 ms 107 ms 40g.vss-1-6k.routers.ovh.net [213.251.128.30]
8 107 ms 107 ms 107 ms ns203824.ovh.net [94.23.0.154]

Trace complete.

OVH to Dedic-hosting (keymachine)

1 <1 ms <1 ms <1 ms rbx-37-m1.routers.ovh.net [91.121.117.253]
2 <1 ms * * rbx-1-6k.routers.ovh.net [213.251.191.1]
3 4 ms * 22 ms 160g.th1-1-6k.routers.ovh.net [213.186.32.193]
4 * * * Request timed out.
5 4 ms 4 ms 4 ms Arcor-and-co.sfinx.tm.fr [194.68.129.139]
6 15 ms 16 ms 15 ms ffm-145-254-19-101.arcor-ip.net [145.254.19.101]

7 20 ms 19 ms 20 ms ffm-145-254-1-10.arcor-ip.net [145.254.1.10]
8 25 ms 29 ms 26 ms 145.253.13.74
9 25 ms 25 ms 25 ms ns.fx3923-dedic.hosting-ie.com [87.118.114.187]


Will add more soon

I told you it was slow and I have posted all ten of my ips Oles ??

I have not told you it is better. I have posted all sorts of info for you.

[IainK]

Oles,
I'm not complaining about the service and I'm not asking for a resolution. I clearly posted that I am using a 2mbit service and -when- I had virgin media it seemed slow.

I realise English is not your primary language so I apologise if i mislead or confuse you. I was adding my two cents to the situation.

[Andy]

Andy a écrit:
>

you will need to resent this email with:
- NO LETTER LIKE THIS !
- the traceroute with X Mbps, okey. so what ? is it correct or not ?
have I guest what is correct for you and what you say is not correct ?

Please Oles, stop being an ASS and READ THE POST. I gave you the information you asked for, are you blind? I've tried to be nice to you for a long time but my patience just ran out, and I'm guessing I'm not the only one.

[oles@ovh.net]

IainK a écrit:

well, I stop here to talk with you. you aren't interesting in any resolution
of any problem. you want only send the post with "nothing works". now, if
you have any problem => support. I won't spend 5 hours here waiting for a
single tech informations ! bye !

[oles@ovh.net]

Andy a écrit:
>

you will need to resent this email with:
- NO LETTER LIKE THIS !
- the traceroute with X Mbps, okey. so what ? is it correct or not ?
have I guest what is correct for you and what you say is not correct ?

[oles@ovh.net]

hyster a écrit:
>
> oles@ovh.net;8658 Wrote:
>> Andy a écrit:
>> >
>> >> Wait, so your saying you do limit IP's then?
>> >
>> > I told you they were limiting bandwidth, he just proved that for us.
>>
>> no. there is none. if you are in SLA mode, you have no problems.
>> now, maybe there is some new problems. you give no tech information
>> to help me. except daying that "ovh is bad". if you want only talk
>> please start an another thread and talk there. and let the customers
>> that want to help me to resolv this problem to exchange with me
>> without
>> any bugs. thanks in advance.
>
> *I know you are busy trying to resolve what seems to be system wide
> slow speeds but could you please up date us regularly so we know we are
> being looked after and that our speeds are likely to return soon, thank
> you.*

I don't understand. do you have a problem or not ? no more ? please
give me your IP. I have to understand what you are talking about.
it's too easy to send en email with "it doesn't work" and 1 hour
after "it works now" then leave me with no possibility to check what
is/was/will be wrong !

[oles@ovh.net]

unclebob a écrit:
>
> oles@ovh.net;8658 Wrote:
>> Andy a écrit:
>> >
>> >> Wait, so your saying you do limit IP's then?
>> >
>> > I told you they were limiting bandwidth, he just proved that for us.
>>
>> no. there is none. if you are in SLA mode, you have no problems.
>> now, maybe there is some new problems. you give no tech information
>> to help me. except daying that "ovh is bad". if you want only talk
>> please start an another thread and talk there. and let the customers
>> that want to help me to resolv this problem to exchange with me
>> without
>> any bugs. thanks in advance.
>
> Oles, I have emailed you with the details you asked of (home IP,
> unedited traceroutes and RPS IP) but haven't had a response. Have you
> received it yet?

please answser here.

[IainK]

It looks to me like there is limiting going down look at all those trends.

I can download at 160-190KB/s over a 2mbit connection from my ovh box, but at those speeds it's hardly much of a test.

When I had my virgin media connection things really where slow from OVH though, even using multiple threads, but I believe that to be part ovh's fault and part virgin's. Both limit more than they are willing to openly admit to but when you meet one of the virgin tech's they have a story to tell about what goes on behind company doors.

[Andy]

OK Oles, here are my results. How can you explain it? 2000KB/s solid from all servers from my own OVH server? Maxing out my own broadband to 10Mbps is fair enough, its not near 2000KB/s but why do every file I download on my OVH server max out at 2000KB/s when the server is being used for NOTHING else? There are limits going on somewhere, otherwise there wouldn't be this trend of 2000KB/s on each download, would there?

Please, Oles, if you're limiting us, tell us. We would rather be told the truth than told lies and then us having to interrogate you to find the truth. I'm fine with 2000KB/s (20Mbps), I don't use even 1/4 of that most of the time, but don't advertise 100Mbps when you know you can't/won't give it to us!

If you truly aren't limiting then accept my sincere apology. I want to help everyone get their speed issues solved but there are so many of them it still makes me wonder if there are limits somewhere.

Large++ Server

ftp://ftp.ovh.net/test.bin - 2000KB/s

C:\Documents and Settings\Administrator>tracert ftp.ovh.net

Tracing route to ftp.ovh.net [213.186.33.9]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms rbx-4-m1.routers.ovh.net [91.121.17.253]
2 4 ms * <1 ms rbx-2-6k.routers.ovh.net [213.251.191.130]
3 43 ms * 10 ms 160g.th2-1-6k.routers.ovh.net [213.186.32.202]
4 4 ms * * 80g.p19-2-6k.routers.ovh.net [213.186.32.150]
5 4 ms * 5 ms 10g.p19-57-6k.routers.ovh.net [213.251.128.34]
6 4 ms 4 ms 4 ms ftp.ovh.net [213.186.33.9]

Trace complete.

ftp://ovhtestvhtest@87.98.218.107:54...b-testfile.bin - 2000KB/s

C:\Documents and Settings\Administrator>tracert 87.98.218.107

Tracing route to ks36450.kimsufi.com [87.98.218.107]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms rbx-4-m1.routers.ovh.net [91.121.17.253]
2 10 ms * * rbx-1-6k.routers.ovh.net [213.251.191.1]
3 <1 ms <1 ms <1 ms rbx-6-m1.routers.ovh.net [213.251.191.13]
4 <1 ms <1 ms <1 ms ks36450.kimsufi.com [87.98.218.107]

Trace complete.

ftp://ftp.iae.nl/100MB.bin - 2000KB/s

C:\Documents and Settings\Administrator>tracert ftp.iae.nl

Tracing route to ftp.claranet.nl [212.61.15.68]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms rbx-4-m1.routers.ovh.net [91.121.17.253]
2 * <1 ms * rbx-1-6k.routers.ovh.net [213.251.191.1]
3 1 ms * 6 ms 40g.rbx-2-6k.routers.ovh.net [213.251.128.18]
4 79 ms 82 ms 116 ms 20g.ldn-1-6k.routers.ovh.net [213.251.130.58]
5 4 ms 4 ms 4 ms t6-br1-ge-1-2.router.uk.clara.net [195.66.226.66
]
6 4 ms 4 ms 4 ms ge-3-1-t6-cr2.router.uk.clara.net [195.157.6.201
]
7 4 ms 4 ms 4 ms ten0-0-0-t40-cr1.router.uk.clara.net [195.8.68.1
17]
8 4 ms 4 ms 4 ms ten0-0-0-t40-br3.router.uk.clara.net [195.8.68.8
6]
9 11 ms 11 ms 11 ms g2-4.tc1-br1.nl.clara.net [212.61.142.170]
10 12 ms 12 ms 12 ms fa0-0-0.rt004ams.nl.vianw.net [194.158.190.72]
11 12 ms 12 ms 12 ms gig2-8.sara-cr1.nl.clara.net [212.61.142.189]
12 15 ms 15 ms 15 ms rt004ams.nl.clara.net [212.61.142.202]
13 15 ms 15 ms 15 ms pos2-0.rt001ehv.nl.clara.net [194.158.191.249]
14 15 ms 15 ms 16 ms rt031ehv.nl.clara.net [212.61.25.18]
15 15 ms 15 ms 15 ms gig1-8.rt002ehv.nl.clara.net [212.61.142.138]
16 18 ms 15 ms 16 ms slb3.nl.clara.net [212.61.15.249]
17 15 ms 15 ms 15 ms ftp-test.claranet.nl [212.61.15.68]

Trace complete.

Virgin Media Cable 10Mbps

ftp://ftp.ovh.net/test.bin - 1100KB/s

C:\Documents and Settings\Andrew>tracert ftp.ovh.net

Tracing route to ftp.ovh.net [213.186.33.9]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 7 ms 7 ms 10.156.136.1
3 41 ms 56 ms 6 ms midd-t2cam1-a-ge81.network.virginmedia.net [213.
106.239.177]
4 14 ms 29 ms 9 ms midd-t3core-1a-ae2-0.network.virginmedia.net [19
5.182.176.101]
5 9 ms 12 ms 11 ms lee-bb-a-so-130-0.network.virginmedia.net [213.1
05.75.45]
6 14 ms 12 ms 11 ms nth-bb-b-as2-0.network.virginmedia.net [62.253.1
85.101]
7 17 ms 27 ms 15 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
8 15 ms 16 ms 14 ms 193.159.225.237
9 33 ms 34 ms 33 ms 217.239.38.162
10 33 ms * 34 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
11 27 ms * 28 ms 80g.p19-2-6k.routers.ovh.net [213.186.32.150]
12 27 ms 27 ms 41 ms 10g.p19-57-6k.routers.ovh.net [213.251.128.34]
13 26 ms 26 ms 25 ms ftp.ovh.net [213.186.33.9]

Trace complete.

ftp://ovhtestvhtest@87.98.218.107:54...b-testfile.bin - 1200KB/s

C:\Documents and Settings\Andrew>tracert 87.98.218.107

Tracing route to ks36450.kimsufi.com [87.98.218.107]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 12 ms 10 ms 7 ms 10.156.136.1
3 9 ms 11 ms 9 ms midd-t2cam1-b-ge81.network.virginmedia.net [213.
106.239.237]
4 12 ms 11 ms 11 ms midd-t3core-1b-ae1-0.network.virginmedia.net [19
5.182.176.113]
5 19 ms 23 ms 17 ms man-bb-b-so-310-0.network.virginmedia.net [213.1
05.75.49]
6 18 ms 16 ms 15 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
7 20 ms 20 ms 97 ms nth-bb-b-so-300-0.network.virginmedia.net [212.4
3.162.214]
8 82 ms 23 ms 35 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 38 ms 22 ms 18 ms 193.159.225.237
10 29 ms 38 ms 30 ms 217.239.38.162
11 31 ms 39 ms * 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
12 * * 39 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
13 58 ms 37 ms 36 ms rbx-6-m1.routers.ovh.net [213.251.191.141]
14 61 ms 37 ms 37 ms ks36450.kimsufi.com [87.98.218.107]

Trace complete.

ftp://ftp.iae.nl/100MB.bin - 1200KB/s

C:\Documents and Settings\Andrew>tracert ftp.iae.nl

Tracing route to ftp.claranet.nl [212.61.15.68]
over a maximum of 30 hops:

1 9 ms 1 ms 1 ms 192.168.1.1
2 8 ms 8 ms 7 ms 10.156.136.1
3 9 ms 10 ms 9 ms midd-t2cam1-b-ge81.network.virginmedia.net [213.
106.239.237]
4 6 ms 7 ms 8 ms midd-t3core-1b-ae2-0.network.virginmedia.net [19
5.182.176.117]
5 19 ms 19 ms 17 ms man-bb-b-so-310-0.network.virginmedia.net [213.1
05.75.49]
6 20 ms 17 ms 19 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
7 21 ms 18 ms 18 ms nth-bb-b-so-300-0.network.virginmedia.net [212.4
3.162.214]
8 21 ms 19 ms 19 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 20 ms 18 ms 19 ms 212.250.14.2
10 20 ms 21 ms 20 ms g1-1-4-t6-cr2.router.uk.clara.net [195.8.86.137]

11 21 ms 24 ms 29 ms ten0-0-0-t40-cr1.router.uk.clara.net [195.8.68.1
17]
12 20 ms 21 ms 22 ms ten0-0-0-t40-br3.router.uk.clara.net [195.8.68.8
6]
13 139 ms 198 ms 46 ms g2-4.tc1-br1.nl.clara.net [212.61.142.170]
14 28 ms 30 ms 30 ms fa0-0-0.rt004ams.nl.vianw.net [194.158.190.72]
15 29 ms 29 ms 44 ms gig2-8.sara-cr1.nl.clara.net [212.61.142.189]
16 50 ms 31 ms 30 ms rt004ams.nl.clara.net [212.61.142.202]
17 31 ms 32 ms 33 ms pos2-0.rt001ehv.nl.clara.net [194.158.191.249]
18 34 ms 40 ms 30 ms rt031ehv.nl.clara.net [212.61.25.18]
19 44 ms 33 ms 33 ms gig1-8.rt002ehv.nl.clara.net [212.61.142.138]
20 38 ms 43 ms 37 ms slb3.nl.clara.net [212.61.15.249]
21 57 ms 56 ms 31 ms ftp-test.claranet.nl [212.61.15.68]

Trace complete.

[hyster]

Andy a écrit:
>
>> Wait, so your saying you do limit IP's then?
>
> I told you they were limiting bandwidth, he just proved that for us.

no. there is none. if you are in SLA mode, you have no problems.
now, maybe there is some new problems. you give no tech information
to help me. except daying that "ovh is bad". if you want only talk
please start an another thread and talk there. and let the customers
that want to help me to resolv this problem to exchange with me without
any bugs. thanks in advance.

I know you are busy trying to resolve what seems to be system wide slow speeds but could you please up date us regularly so we know we are being looked after and that our speeds are likely to return soon, thank you.

[unclebob]

Andy a écrit:
>
>> Wait, so your saying you do limit IP's then?
>
> I told you they were limiting bandwidth, he just proved that for us.

no. there is none. if you are in SLA mode, you have no problems.
now, maybe there is some new problems. you give no tech information
to help me. except daying that "ovh is bad". if you want only talk
please start an another thread and talk there. and let the customers
that want to help me to resolv this problem to exchange with me without
any bugs. thanks in advance.

Oles, I have emailed you with the details you asked of (home IP, unedited traceroutes and RPS IP) but haven't had a response. Have you received it yet?

[118]

Just found this thread, and i thought everything would be resolved... when from what i can see (translation could be whacked, ofcourse) it seems theres some admission of throttling, choking etc on a LOT of hosts/IP ranges... but to have (as said previously) 10 different box all being screwed... I'm beginning to become increasingly worried, and wondering when the compensation claims will start, this is unforgiveable on so many levels

I trused in OVH, I'm pretty much just wasting away my contracted rent right now because this is NOT what i and others are paying for AT ALL

Theres already such a wealth of information, If requested i shall do tracert's etc again, as well as HTTP, FTP transfers

[oles@ovh.net]

Andy a écrit:
>
>> Wait, so your saying you do limit IP's then?
>
> I told you they were limiting bandwidth, he just proved that for us.

no. there is none. if you are in SLA mode, you have no problems.
now, maybe there is some new problems. you give no tech information
to help me. except daying that "ovh is bad". if you want only talk
please start an another thread and talk there. and let the customers
that want to help me to resolv this problem to exchange with me without
any bugs. thanks in advance.

[oles@ovh.net]

> IP 91.121.175.71

let's check it.

can you give me ssh's access to your dedicated server and
give me the bash command to start the "bad upload". so I
will be able to see this bad upload and check it in the
real time why it's bad.

[Andy]

Wait, so your saying you do limit IP's then?

I told you they were limiting bandwidth, he just proved that for us. Thank you Oles.

[Aund]

hyster upload speed?

[hyster]

My servers both kimsuffi and eg are all slow. My gbit is 94.23.0.154. My other servers include these ips. Yes all 10 servers in total are crawling !!!

91.121.175.67
91.121.122.88
91.121.117.86

Kimis

213.186.59.120
213.251.167.22
91.121.102.147
91.121.151.127
91.121.166.9
91.121.167.15

All these servers are in SLA so should fly like they always used to Oles. I can not believe something has not changed as all are suffering and as you can see I have multple server types and IP's are in various ranges.

With 10 boxes I hope you might try to resolve some of the speed issues for me and other users. PLEASE.



I am getting speeds of 300kbs to and from other servers, (leaseweb) and (keymachine) and home,(UK) and the speeds between them is also now slower than it ever was. Sometimes only 500kkbs

Speeds to my FDC box (US) is down to 65kbs

This has to be a problem at the OVH end as the routing for all these different boxes is totally different. Surely it is not everyone elses fault !!!!

If you want me to create test files for you on the boxes Oles I will but I am not inventing these poor speeds.

Tracert from home ip to gbit


Tracing route to ns203824.ovh.net [94.23.0.154]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.1.1
2 13 ms 18 ms 10 ms 10.254.172.1
3 * 27 ms 12 ms brhm-t2cam1-b-v100.network.virginmedia.net [213.
106.228.221]
4 13 ms 12 ms 22 ms brhm-t3core-1b-ge-011-0.network.virginmedia.net
[195.182.176.69]
5 12 ms 30 ms 12 ms bir-bb-b-so-020-0.network.virginmedia.net [213.1
05.174.5]
6 13 ms 16 ms 14 ms nth-bb-a-so-100-0.network.virginmedia.net [62.25
3.185.105]
7 11 ms 12 ms 13 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.1
85.118]
8 14 ms 17 ms 14 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 25 ms 16 ms 15 ms 193.159.225.237
10 23 ms 23 ms 43 ms 217.239.38.162
11 195 ms 227 ms 242 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
12 * 31 ms 27 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
13 33 ms 35 ms * 40g.vss-1-6k.routers.ovh.net [213.251.128.30]
14 26 ms 34 ms 27 ms ns203824.ovh.net [94.23.0.154]

Trace complete.

FDC to OVH

Tracing route to ns203824.ovh.net [94.23.0.154]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 66.90.64.1 [66.90.64.1]
2 <1 ms <1 ms <1 ms . [66.90.127.178]
3 <1 ms <1 ms <1 ms ae1-103.cr1.ord1.us.nlayer.net [69.31.110.21]
4 <1 ms <1 ms <1 ms te6-3.ar2.CHI2.gblx.net [69.31.111.209]
5 107 ms * 107 ms 30g.gblx.ldn-1-6k.routers.ovh.net [213.251.130.5
3]
6 * 121 ms 298 ms 20g.rbx-2-6k.routers.ovh.net [213.251.130.57]
7 127 ms 107 ms 107 ms 40g.vss-1-6k.routers.ovh.net [213.251.128.30]
8 107 ms 107 ms 107 ms ns203824.ovh.net [94.23.0.154]

Trace complete.

OVH to Dedic-hosting (keymachine)

1 <1 ms <1 ms <1 ms rbx-37-m1.routers.ovh.net [91.121.117.253]
2 <1 ms * * rbx-1-6k.routers.ovh.net [213.251.191.1]
3 4 ms * 22 ms 160g.th1-1-6k.routers.ovh.net [213.186.32.193]
4 * * * Request timed out.
5 4 ms 4 ms 4 ms Arcor-and-co.sfinx.tm.fr [194.68.129.139]
6 15 ms 16 ms 15 ms ffm-145-254-19-101.arcor-ip.net [145.254.19.101]

7 20 ms 19 ms 20 ms ffm-145-254-1-10.arcor-ip.net [145.254.1.10]
8 25 ms 29 ms 26 ms 145.253.13.74
9 25 ms 25 ms 25 ms ns.fx3923-dedic.hosting-ie.com [87.118.114.187]


Will add more soon

[unclebob]

No worries, hopefully Ovh will get to the bottom of this. Its been this way for me since the Linx link went up (although gradually got even slower). Was always getting 700k+ speeds before that. Some people can connect to my server at their max speed but others get similiar speeds to me or worse.

Heres some more test.bins for testing from my Kimsufi Server.

HTTP :- http://87.98.249.166/test.bin

or FTP :- ftp://test:test@87.98.249.166/test.bin

Getting ~140kB/s over HTTP from your server too...

> - OVH's FTP : *SLOW* (147kB/s)
> - My RPS : *SLOW* (183kB/s)

fixed

http://translate.google.com/translat...-8&sl=fr&tl=en

Comment from Octave (oles) - Friday, 17th October 2008, 15:54 - Edit

We have just added the new classe of IP in the IP that are not limited. These are IP of servers hosted in the datacentre Roubaix 2.


94.23.0.0/16

Not sure how that helps considering that my IPs are in the 91.121.0.0/16 range...?

[Aund]

my server is getting very bad upload tryng to upload to my clients now and only getting 15kb/s


IP 91.121.175.71


i thought i was eetting my bad speeds because i had a kimi and that is not sla preium so i closed my kimi but am still getting crap speeds

[DarkOrb]

sadf

Comment from Octave (oles) - Friday, 17th October 2008, 15:54 - Edit

We have just added the new classe of IP in the IP that are not limited. These are IP of servers hosted in the datacentre Roubaix 2.


94.23.0.0/16

Wait, so your saying you do limit IP's then?

I'm not on the kimsufi package for my main server and it's getting shocking speeds.

                                             Packets               Pings
 Host                                      Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. 78-86-176-1.zone2.bethere.co.uk        29.2%   137  13253 13706 12700 14612 455.9
 2. 10.1.1.13                              89.7%   137   18.5  18.4  16.4  24.7   2.2
 3. 213.161.72.69                          24.8%   137   15.3  17.7  14.8  53.3   5.6
 4. so-1-0-0.mpr1.lhr2.uk.above.net         0.7%   137   21.0  22.2  15.1 133.1  16.5
 5. ge1-10.mpr2.cdg2.fr.above.net           0.0%   137   24.3  33.5  23.3 190.9  31.0
 6. te2-1.mpr1.cdg9.fr.above.net            0.0%   137   24.2  30.3  22.9 231.2  28.2
 7. 2g.above.gsw-1-6k.routers.ovh.net       0.7%   136   26.6  39.3  23.5 241.9  36.7
 8. 160g.rbx-1-6k.routers.ovh.net          19.1%   136   40.0  37.2  23.3 225.2  32.7
 9. rbx-54-m1.routers.ovh.net               0.0%   136   24.5  25.1  23.3  31.5   1.4
10. 91.121.179.193                          0.0%   136   24.0  25.1  23.4  31.3   1.4

ns363379 is the machine, 78.86.181.198 is (one of) my home IP's. This is from a Linux box directly connected to my router.

Same deal with FTP, single thread rarely if ever get's above 200kbyte/sec (from other sites I can download ~1.8Mbyte/sec)

Also get realllly slow speeds on your FTP site.

Email me if you want, I can give you shell access to one of my Linux boxes for you to test from. (It's in my forum profile)

Currently waiting for the speed tests to finish over ftp, will post them after they are done....


OVH FTP
100%[============================================>] 104,857,600 216K/s in 7m 43s

traceroute to ftp.ovh.net (213.186.33.9), 30 hops max, 40 byte packets
 1  * * *
 2  * * *
 3  * * *
 4  so-1-0-0.mpr1.lhr2.uk.above.net (64.125.28.38)  25.730 ms  25.770 ms  27.366 ms
 5  ge1-10.mpr2.cdg2.fr.above.net (64.125.23.21)  36.928 ms  36.976 ms  38.527 ms
 6  te2-1.mpr1.cdg9.fr.above.net (64.125.23.5)  38.569 ms  25.538 ms  27.062 ms
 7  2g.above.gsw-1-6k.routers.ovh.net (213.186.32.233)  32.748 ms * *
 8  80g.p19-7-6k.routers.ovh.net (213.186.32.145)  29.028 ms * *
 9  10g.p19-52-6k.routers.ovh.net (213.186.32.230)  25.523 ms * *
10  ftp.ovh.net (213.186.33.9)  25.335 ms  24.811 ms  24.929 ms

My Server
100%[============================================>] 104,857,600 228K/s in 6m 51s

traceroute to 91.121.179.193 (91.121.179.193), 30 hops max, 40 byte packets
 1  * * *
 2  * * *
 3  213.161.72.69 (213.161.72.69)  22.576 ms  24.170 ms  24.210 ms
 4  so-0-0-0.mpr1.lhr2.uk.above.net (64.125.27.225)  26.188 ms  26.231 ms  28.019 ms
 5  ge1-10.mpr2.cdg2.fr.above.net (64.125.23.21)  35.963 ms  38.775 ms  38.817 ms
 6  te2-2.mpr1.cdg9.fr.above.net (64.125.23.17)  40.405 ms  25.598 ms te2-1.mpr1.cdg9.fr.above.net (64.125.23.5)  25.618 ms
 7  2g.above.gsw-1-6k.routers.ovh.net (213.186.32.233)  35.636 ms * *
 8  160g.rbx-1-6k.routers.ovh.net (213.186.32.226)  25.704 ms * *
 9  rbx-54-m1.routers.ovh.net (91.121.130.34)  28.763 ms  27.213 ms  25.467 ms
10  server1.justnot.me.uk (91.121.179.193)  23.927 ms  24.850 ms  24.336 ms

118's Server
100%[============================================>] 52,428,800 1.04M/s in 41s

traceroute to 87.98.218.107 (87.98.218.107), 30 hops max, 40 byte packets
 1  * * *
 2  * * *
 3  213.161.72.69 (213.161.72.69)  24.932 ms  24.982 ms  26.493 ms
 4  so-0-0-0.mpr1.lhr2.uk.above.net (64.125.27.225)  29.038 ms  29.128 ms  29.113 ms
 5  ge1-10.mpr2.cdg2.fr.above.net (64.125.23.21)  38.437 ms  38.487 ms  41.929 ms
 6  te2-1.mpr1.cdg9.fr.above.net (64.125.23.5)  53.706 ms  29.012 ms te2-2.mpr1.cdg9.fr.above.net (64.125.23.17)  28.964 ms
 7  2g.above.gsw-1-6k.routers.ovh.net (213.186.32.233)  88.627 ms * *
 8  160g.rbx-1-6k.routers.ovh.net (213.186.32.226)  36.304 ms * *
 9  rbx-6-m1.routers.ovh.net (213.251.191.13)  26.805 ms  24.569 ms  24.518 ms
10  ks36450.kimsufi.com (87.98.218.107)  26.097 ms  25.230 ms  24.588 ms

NL Server
100%[============================================>] 104,857,600 1.53M/s in 62s

traceroute to ftp.iae.nl (212.61.15.68), 30 hops max, 40 byte packets
 1  * * *
 2  g1-1-1-t40-br3.router.uk.clara.net (195.66.224.66)  19.600 ms  21.252 ms  21.303 ms
 3  g2-4.tc1-br1.nl.clara.net (212.61.142.170)  30.235 ms  31.931 ms  32.033 ms
 4  fa0-0-0.rt004ams.nl.vianw.net (194.158.190.72)  34.785 ms  34.837 ms  36.369 ms
 5  gig2-8.sara-cr1.nl.clara.net (212.61.142.189)  36.419 ms  38.140 ms  38.188 ms
 6  rt004ams.nl.clara.net (212.61.142.202)  43.254 ms  28.439 ms  28.413 ms
 7  pos2-0.rt001ehv.nl.clara.net (194.158.191.249)  28.405 ms  29.008 ms  29.019 ms
 8  rt031ehv.nl.clara.net (212.61.25.18)  28.970 ms  28.357 ms  30.028 ms
 9  gig1-8.rt002ehv.nl.clara.net (212.61.142.138)  30.368 ms  30.397 ms  28.669 ms
10  slb3.nl.clara.net (212.61.15.249)  30.047 ms  28.245 ms  28.496 ms
11  slb3.nl.clara.net (212.61.15.249)  29.636 ms  29.624 ms  28.620 ms

Go figure that one out, two servers from the SAME ISP get appaling speeds, yet another gets over 1Mbyte/sec.... sounds like shaping to me.

[oles@ovh.net]

> - OVH's FTP : *SLOW* (147kB/s)
> - My RPS : *SLOW* (183kB/s)

fixed

http://translate.google.com/translat...-8&sl=fr&tl=en

Comment from Octave (oles) - Friday, 17th October 2008, 15:54 - Edit

We have just added the new classe of IP in the IP that are not limited. These are IP of servers hosted in the datacentre Roubaix 2.


94.23.0.0/16

[Aund]

finaly so its not just me whos haveing speed issues lol

[pete_w]

Thank you for confirming it's not a problem with my connection.

No worries, hopefully Ovh will get to the bottom of this. Its been this way for me since the Linx link went up (although gradually got even slower). Was always getting 700k+ speeds before that. Some people can connect to my server at their max speed but others get similiar speeds to me or worse.

Heres some more test.bins for testing from my Kimsufi Server.

HTTP :- http://87.98.249.166/test.bin

or FTP :- ftp://test:test@87.98.249.166/test.bin

[unclebob]

Heres mine :-

OVH's Own FTP server = 130kb/s
My Own Kimsufi Server in Roubaix = 130kb/s
118's Kimsufi in Roubaix = 400kb/s
Other provider in Holland = 660kb/s

...

Thank you for confirming it's not a problem with my connection.

[pete_w]

Heres mine :-

OVH's Own FTP server = 130kb/s
My Own Kimsufi Server in Roubaix = 130kb/s
118's Kimsufi in Roubaix = 400kb/s
Other provider in Holland = 660kb/s

Traceroutes :-

Traceroute to ftp.ovh.net (213.186.33.9)

# RTT1 RTT2 RTT3 Name IP Error

1 1 1 3  192.168.1.9 
2 37 38 40 lo0-plusnet.ptn-ag1.plus.net 195.166.128.123 
3 38 38 39 ge0-0-0-303.ptn-gw01.plus.net 84.92.3.9 
4 38 37 40 ge0-1-0-31.ptn-gw2.plus.net 195.166.129.2 
5 37 37 76 te2-2.pte-gw2.plus.net 212.159.1.106 
6 41 * * sw1.tc.lon.ovh.net 195.66.224.220 
7 * 47 47 20g.rbx-2-6k.routers.ovh.net 213.251.130.57 
8 46 * 53 160g.th2-1-6k.routers.ovh.net 213.186.32.202 
9 46 * 46 80g.p19-2-6k.routers.ovh.net 213.186.32.150 
10 * 47 49 10g.p19-57-6k.routers.ovh.net 213.251.128.34 
11 45 46 47 ftp.ovh.net 213.186.33.9

Trace to my Own Server (Kimsufi @ Roubaix) (87.98.249.166)

# RTT1 RTT2 RTT3 Name IP Error

1 1 1 2  192.168.1.9 
2 39 39 40 lo0-plusnet.ptn-ag1.plus.net 195.166.128.123 
3 38 37 74 ge0-0-0-303.ptn-gw01.plus.net 84.92.3.9 
4 37 37 40 ge0-1-0-31.ptn-gw2.plus.net 195.166.129.2 
5 39 38 39 te2-2.pte-gw2.plus.net 212.159.1.106 
6 38 * 40 sw1.tc.lon.ovh.net 195.66.224.220 
7 306 307 261 20g.rbx-2-6k.routers.ovh.net 213.251.130.57 
8 42 41 43 rbx-51-m1.routers.ovh.net 91.121.130.153 
9 42 42 43 mail.hardcorelives.co.uk 87.98.249.166

Trace to 118's Kimsufi (87.98.218.107)

# RTT1 RTT2 RTT3 Name IP Error

1 1 1 2  192.168.1.9 
2 38 42 39 lo0-plusnet.ptn-ag1.plus.net 195.166.128.123 
3 49 37 39 ge0-0-0-303.ptn-gw01.plus.net 84.92.3.9 
4 38 38 40 ae0-101.ptn-gw02.plus.net 212.159.1.110 
5 37 38 40 te2-2.pte-gw2.plus.net 212.159.1.106 
6 * 40 40 sw1.tc.lon.ovh.net 195.66.224.220 
7 44 * * 20g.rbx-2-6k.routers.ovh.net 213.251.130.57 
8 42 42 45 rbx-6-m1.routers.ovh.net 213.251.191.141 
9 42 41 43 ks36450.kimsufi.com 87.98.218.107

[hyster]

I will get all the info you need oles but all my servers are in sla. I have no limits.

Thanks

[unclebob]

> My server is 100MB non burstable SLA .

have I guest the name of your dedicated server ? is it a game to
discover your IP ?

if you don't give any technical information, your story is useless.
noone can help you.

Oles, I will email you my details (server IP, full traceroutes) when I get home tonight. I use little bandwidth, so I am in SLA mode.

EMAIL NOW SENT

[oles@ovh.net]

> My server is 100MB non burstable SLA .

have I guest the name of your dedicated server ? is it a game to
discover your IP ?

if you don't give any technical information, your story is useless.
noone can help you.

[oles@ovh.net]

Anseo a écrit:
>
> im also having crappy speeds from OVH to OVH via FTP , usually it maxes

there is NO limit on internal network. NONE.

[oles@ovh.net]

> If this is so then why are more and more OVH customers beginning to
> have speed problems? Why can't you explain it? Its your network you
> should know what the problem is.

if you give the traceroute, I will be able to check the problem.
if you ask me to answser to this question, checking the crystal
ball, I won't be able to do it. I'm not a magician.

so, first
- the dedicated's server IP
- traceroute in/out
- are you in SLA or noSLA mode ?

[Winit]

From my ovh servers to uk isp vm, ukonline and tiscalli I am also geting por speeds of between 30kbps to 80kbps. These UK connections are all 16-20 mbit.

Take a look at my UKO speed test. Are you LLU?

[hyster]

im also having crappy speeds from OVH to OVH via FTP , usually it maxes out at 11MB/s , yet past 3 days its jumps around the place , going from 1-3MB/s to as low as 80KB/s ! ... i need an answer from staff why this is happening , as im considering moving host ASAP unless it resolved

My server is 100MB non burstable SLA .

I will this evening set up test files for you oles but for the record I am having major speed issues from my ovh servers including the gbit to keymachine (gbit) 300kbps and ovh to leaseweb (gbit) 2mbit. These connections via ftp used to have to be controlled by me as they actually went to fast !!!.

From my ovh servers to uk isp vm, ukonline and tiscalli I am also geting por speeds of between 30kbps to 80kbps. These UK connections are all 16-20 mbit.

Thankyou

[Anseo]

im also having crappy speeds from OVH to OVH via FTP , usually it maxes out at 11MB/s , yet past 3 days its jumps around the place , going from 1-3MB/s to as low as 80KB/s ! ... i need an answer from staff why this is happening , as im considering moving host ASAP unless it resolved

My server is 100MB non burstable SLA .

[Winit]

OVH Dedicated:

#1: 100%[====================================>] 104,857,600 9.30M/s

#2: 100%[====================================>] 52,428,800 10.33M/s

#3: (3.92 MB/s) - `100MB.bin' saved

UK Dedicated:

#1: 100%[====================================>] 104,857,600 10.37M/s

#2: 100%[====================================>] 52,428,800 10.17M/s

#3: (4.91 MB/s) - `100MB.bin' saved

UKOnline ADSL2+ (1.5MB/s maximum):

#1: 100%[====================================>] 104,857,600 1.48M/s

#2: 100%[====================================>] 52,428,800 1.48M/s

#3: (1.30 MB/s) - `100MB.bin' saved

Conclusion: Great speeds from OVH. Acceptable speeds from NL. I think choice of ISP is very important.

[Abducted]

With my OVH server i get about 11.2MB/s from the OVH FTP and the Kimsufi FTP and about 6.5MB/s from the Dutch server. So no problems there.
When i try a 16MBit cable connection i get 2000kb/s from the OVH and the Kimsufi FTP and about 1600kb/s from the Dutch FTP (while im in Holland). So no problems there either.
From University Twente i also get 2000kb/s.
And when i try a 8MBit ADSL connection i get full 870kb/s from all FTP servers. So it all looks good to me.

Here is a 100MB file from Uni Twente. Might be a faster server then the other Dutch one. I always use that to check my connection speed. I also get +/-11.2MB/s with my OVH server from that FTP server.

p.s. I'm using windows on my server and just used IE to download the test files...

[Andy]

Andy a écrit:
>
> They're clearly doing something somewhere, probably due to the stupid
> new SLA rules they have put in place affecting some routers and not
> others...

you are talking about something that you don't know, you imagine and
you say somthing that it's not true.

the traceroute ? in/out then I check. please don't remove any informations
from the traceroute. I need all (your home's IP and your sd's IP).

If this is so then why are more and more OVH customers beginning to have speed problems? Why can't you explain it? Its your network you should know what the problem is. It can't be the 10's of ISP's out there having the problems all at the same time with just OVH servers can it? Coincidences don't happen like that, and that is why it can only be an OVH problem, and it only started majorly when the new bandwidth SLA's were proposed, surely that is the coincidence we should be looking at here?

[oles@ovh.net]

Andy a écrit:
>
> They're clearly doing something somewhere, probably due to the stupid
> new SLA rules they have put in place affecting some routers and not
> others...

you are talking about something that you don't know, you imagine and
you say somthing that it's not true.

the traceroute ? in/out then I check. please don't remove any informations
from the traceroute. I need all (your home's IP and your sd's IP).

[Andy]

They're clearly doing something somewhere, probably due to the stupid new SLA rules they have put in place affecting some routers and not others...

[unclebob]

Thanks for the replies, guys.

Traceroutes would also be quite helpful too, because I have a feeling Virgin treats routes to OVH differently than the majority of UK ISPs.

My slow speeds to OVH go through sw1.tc.lon.ovh.net and 20g.rbx-2-6k.routers.ovh.net. It would be interesting to find out whether when you connect (to ftp.ovh.net specifically) you are also routed through these servers.

Cheers

[rickyday]

OVH, why are you limiting FTP transfer speeds? .

They arent Andy.

Please see the speedtests from my Kimsufi.

# wget ftp://ftp.ovh.net/test.bin
--2008-10-16 23:39:22-- ftp://ftp.ovh.net/test.bin
=> `test.bin'
Resolving ftp.ovh.net... 213.186.33.9
Connecting to ftp.ovh.net|213.186.33.9|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD not needed.
==> SIZE test.bin ... 104857600
==> PASV ... done. ==> RETR test.bin ... done.
Length: 104857600 (100M)

100%[================================================== ================================================== ================================================== =====>] 104,857,600 11.1M/s in 9.2s

2008-10-16 23:39:31 (10.8 MB/s) - `test.bin' saved [104857600]

root@k0:~# wget ftp://ovhtestvhtest@87.98.218.107:54...b-testfile.bin
--2008-10-16 23:39:58-- ftp://ovhtest:*password*@87.98.218.1...b-testfile.bin
=> `50mb-testfile.bin'
Connecting to 87.98.218.107:54321... connected.
Logging in as ovhtest ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD not needed.
==> SIZE 50mb-testfile.bin ... 52428800
==> PASV ... done. ==> RETR 50mb-testfile.bin ... done.
Length: 52428800 (50M)

100%[================================================== ================================================== ================================================== =====>] 52,428,800 10.9M/s in 4.6s

2008-10-16 23:40:02 (10.9 MB/s) - `50mb-testfile.bin' saved [52428800]

root@k:~# wget ftp://ftp.iae.nl/100MB.bin
--2008-10-16 23:40:16-- ftp://ftp.iae.nl/100MB.bin
=> `100MB.bin'
Resolving ftp.iae.nl... 212.61.15.68
Connecting to ftp.iae.nl|212.61.15.68|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD not needed.
==> SIZE 100MB.bin ... 104857600
==> PASV ... done. ==> RETR 100MB.bin ... done.
Length: 104857600 (100M)

100%[================================================== ================================================== ================================================== =====>] 104,857,600 3.75M/s in 26s

2008-10-16 23:40:43 (3.80 MB/s) - `100MB.bin' saved [104857600]

[Andy]

On my 10Mbps VM Cable
OVH's own FTP server (100MB test file) - 400KB/s
118's Kimsufi in Roubaix (50MB test file) - 1200KB/s MAXED OUT
Other provider in Holland (100MB test file) - 1200KB/s MAXED OUT

On my OVH dedi 100Mbps Large++
OVH's own FTP server (100MB test file) - 2000KB/s
118's Kimsufi in Roubaix (50MB test file) - 2000KB/s
Other provider in Holland (100MB test file) - 2000KB/s

Seems to be a trend here... 2000KB/s on ALL the FTP links? Its simply not right and there must be some form of traffic shaping going on.

Speed test


Speedtest seems fine, but thats based on HTTP not FTP.


OVH, why are you limiting FTP transfer speeds? This is not included in any part of anyones contract and I demand an explanation. You can't deny you're not doing something now because 3 links don't lie, and one of them is your own.

[rickyday]

as OVH don't seem bothered

Have to disagree with that comment, i was having speed issues on my 20MB VMedia connection and Oles was indeed extremely helpful and informative.

Whatever he/VM actually did rectified the problem, and im now back at 20mb speeds with one thread from OVH servers.

At the moment im traffic shaped (5mb) but here are the results.

OVH's own FTP server (100MB test file) - Maxed out 580kB/s
118's Kimsufi in Roubaix (50MB test file) - Maxed out 580kB/s
Other provider in Holland (100MB test file) slower than OVH 448kB/s

I will also conduct the speedtests when back to 20mb.

[unclebob]

I have compiled some information that may help us narrow down where the speed problems are occurring, as OVH don't seem bothered. It might be helpful if everyone could run the same tests and post their results. I have downloaded four speed test files from several different servers:

1. OVH's own FTP server (100MB test file)
2. My RPS in Roubaix (100MB test file)
3. 118's Kimsufi in Roubaix (50MB test file)
4. Other provider in Holland (100MB test file)

Here are the results:

• OVH's FTP : SLOW (147kB/s)
• My RPS : SLOW (183kB/s)
• Kimsufi : FAST (542kB/s ~ full speed)
• .NL FTP : FAST (544kB/s ~ full speed)

Tests were done using a single thread via wget on a linux box that is directly connected to my broadband connection, ruling out any traffic on my LAN. I have very low contention on my (business) broadband connection, so the possibility of it being local congestion at my ISP is almost zero. (I have an LLU ADSL ISP; not using Virgin Media's network.) Yes, this is how I spend my free time...


OVH's FTP Server: Speed test

bubba:/# wget ftp://ftp.ovh.net/test.bin
--21:18:19--  ftp://ftp.ovh.net/test.bin
           => `test.bin'
Resolving ftp.ovh.net... 213.186.33.9
Connecting to ftp.ovh.net|213.186.33.9|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done.    ==> PWD ... done.
==> TYPE I ... done.  ==> CWD not needed.
==> PASV ... done.    ==> RETR test.bin ... done.
Length: 104,857,600 (100M) (unauthoritative)

100%[========================================================================================>] 104,857,600  160.08K/s    ETA 00:00

21:29:52 (147.69 KB/s) - `test.bin' saved [104857600]

OVH's FTP Server: Traceroute

bubba:/# traceroute ftp.ovh.net
traceroute to ftp.ovh.net (213.186.33.9), 30 hops max, 40 byte packets
 1  192.168.1.1 (192.168.1.1)  1.471 ms  0.939 ms  0.998 ms
 2  #
 3  #
 4  1ge-in-12016.sarah.uk.as33970.net (89.238.128.53)  19.389 ms  20.638 ms  19.066 ms
 5  mer-the.10g.lon.as33970.net (89.238.140.13)  19.742 ms  21.049 ms  19.780 ms
 6  sw1.tc.lon.ovh.net (195.66.224.220)  23.033 ms  20.387 ms *
 7  * 20g.rbx-2-6k.routers.ovh.net (213.251.130.57)  29.853 ms *
 8  160g.th2-1-6k.routers.ovh.net (213.186.32.202)  28.379 ms  28.878 ms *
 9  80g.p19-2-6k.routers.ovh.net (213.186.32.150)  30.203 ms *  28.547 ms
10  10g.p19-57-6k.routers.ovh.net (213.251.128.34)  27.716 ms  28.007 ms  28.248 ms
11  ftp.ovh.net (213.186.33.9)  27.415 ms  27.438 ms  27.437 ms

My RPS: Speed test

bubba:/# wget http://91.121.#/test.bin
--21:31:14--  http://91.121.#/test.bin
           => `test.bin.1'
Connecting to 91.121.#:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 104,857,600 (100M) [application/octet-stream]

100%[========================================================================================>] 104,857,600  189.31K/s    ETA 00:00

21:40:33 (183.28 KB/s) - `test.bin' saved [104857600/104857600]

My RPS: Traceroute

bubba:/# traceroute 91.121.#
traceroute to 91.121.# (91.121.#), 30 hops max, 40 byte packets
 1  192.168.1.1 (192.168.1.1)  1.487 ms  0.964 ms  0.994 ms
 2  #
 3  #
 4  1ge-in-12016.sarah.uk.as33970.net (89.238.128.53)  19.275 ms  19.707 ms  19.576 ms
 5  mer-the.10g.lon.as33970.net (89.238.140.13)  19.552 ms  19.810 ms  19.826 ms
 6  sw1.tc.lon.ovh.net (195.66.224.220)  19.741 ms  20.067 ms *
 7  20g.rbx-2-6k.routers.ovh.net (213.251.130.57)  72.730 ms  24.134 ms *
 8  rbx-26-m1.routers.ovh.net (213.251.191.201)  24.075 ms  24.465 ms  23.735 ms
 9  #  24.129 ms  24.919 ms  23.767 ms

118's Kimsufi: Speed Test

bubba:/# wget ftp://ovhtest:ovhtest@87.98.218.107:54321/50mb-testfile.bin
--21:53:10--  ftp://ovhtest:*password*@87.98.218.107:54321/50mb-testfile.bin
           => `50mb-testfile.bin'
Connecting to 87.98.218.107:54321... connected.
Logging in as ovhtest ... Logged in!
==> SYST ... done.    ==> PWD ... done.
==> TYPE I ... done.  ==> CWD not needed.
==> PASV ... done.    ==> RETR 50mb-testfile.bin ... done.
Length: 52,428,800 (50M) (unauthoritative)

100%[========================================================================================>] 52,428,800   529.93K/s    ETA 00:00

21:54:45 (542.83 KB/s) - `50mb-testfile.bin' saved [52428800]

118's Kimsufi: Traceroute

bubba:/# traceroute 87.98.218.107
traceroute to 87.98.218.107 (87.98.218.107), 30 hops max, 40 byte packets
 1  192.168.1.1 (192.168.1.1)  1.311 ms  1.103 ms  1.362 ms
 2  #  20.791 ms  19.298 ms  19.406 ms
 3  #  19.586 ms  19.242 ms  21.644 ms
 4  89.238.128.33 (89.238.128.33)  19.998 ms  20.293 ms  20.440 ms
 5  thn-tc2.10g.nl.as33970.net (89.238.140.26)  25.182 ms  25.384 ms  25.984 ms
 6  * * *
 7  * 40g.rbx-1-6k.routers.ovh.net (213.251.130.65)  27.596 ms  27.431 ms
 8  rbx-6-m1.routers.ovh.net (213.251.191.13)  28.564 ms  27.694 ms  27.574 ms
 9  ks36450.kimsufi.com (87.98.218.107)  27.269 ms  28.013 ms  27.875 ms

Other Provider (NL): Speed Test

bubba:/# wget ftp://ftp.iae.nl/100MB.bin
--21:43:27--  ftp://ftp.iae.nl/100MB.bin
           => `100MB.bin'
Resolving ftp.iae.nl... 212.61.15.68
Connecting to ftp.iae.nl|212.61.15.68|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done.    ==> PWD ... done.
==> TYPE I ... done.  ==> CWD not needed.
==> PASV ... done.    ==> RETR 100MB.bin ... done.

    [                                                                       <=>               ] 104,857,600  585.26K/s

21:46:35 (544.99 KB/s) - `100MB.bin' saved [104857600]

Also OVH, innovation is only worthwhile if you can provide a reliable service. Please focus less on enticing new customers with SSDs and more on retaining your old ones...