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VPS no RDP access..has been renewed?

20-04-2015, 17:40
i had to renew another month till june for the system to automatically give me access..this should have never happened..although i don't mind paying for 2 months..i have always paid monthly.

20-04-2015, 16:21
VPS says suspended when even phone support said it has been they just created an incident ticket..and no idea how long it will take for it to get resolved.

20-04-2015, 15:36
I did..doesn't help..they said they will look at the issue..with billing and get back..that doesn't really help because .ie support closes in 3 hours..and I have no access for another day.

20-04-2015, 15:23
Call OVH support, that's the fastest way.

20-04-2015, 14:30
my vps in the manager says expired even though renewal says may 18, do I get support? I have paid for it and my vps is still disabled from RDP access

20-04-2015, 11:54
No staff member able to vps has been down for 12 hours..I have renewed the service..I have opened response from anywhere. I have called and all the tech support said was I will forward the issue and it will be dealt in few hours ?????

20-04-2015, 03:39
HI my vps has been renewed. But it keeps saying it has expired and hence my RDP access has been disabled.

MY invoice number is IE115001 and vps is

Please re-enable my vps access.