[turbanator]

i had to renew another month till june for the system to automatically give me access..this should have never happened..although i don't mind paying for 2 months..i have always paid monthly.

[turbanator]

VPS says suspended when even phone support said it has been renewed..so they just created an incident ticket..and no idea how long it will take for it to get resolved.

[turbanator]

I did..doesn't help..they said they will look at the issue..with billing and get back..that doesn't really help because .ie support closes in 3 hours..and I have no access for another day.

[alvaroag]

Call OVH support, that's the fastest way.

[turbanator]

my vps in the manager says expired even though renewal says may 18, 2015..how do I get support? I have paid for it and my vps is still disabled from RDP access

[turbanator]

No staff member able to help..my vps has been down for 12 hours..I have renewed the service..I have opened tickets..no response from anywhere. I have called and all the tech support said was I will forward the issue and it will be dealt in few hours ?????

[turbanator]

HI my vps has been renewed. But it keeps saying it has expired and hence my RDP access has been disabled.

MY invoice number is IE115001 and vps is vps106631.ovh.net

Please re-enable my vps access.