virgin
Any chance in getting a reply from OVH?
Well, to be honest I have been with this company for about 2 weeks now at the start it was really good however the support level is TERRIBLE this should be an easy enough issue to get resolved, most other places would have this fixed by now. Needless to say I am looking for a new server host as I type this!
Emailed the so called support and also phoned them, they asked me to download of the ftp.ovh.net which downloaded at 24mbit sec which is great so they asked me to send information tracert etc via email which I done, now I get an email back from OVH telling me that the server is booting from the network which I had to laugh at as this is totally wrong but went into the OVH manager incase they were right, but it states on the manger that it is booting from the hard drive.. Now where did they get the information that the server was booting from the network? Only god knows as this information is incorrect. Anyway overall the service is terrible the support isnt the best!
home to server
Tracing route to ns362668.ovh.net [91.121.175.71]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms wl.Belkin [192.168.2.1]
2 6 ms 7 ms 7 ms 10.147.120.1
3 10 ms 8 ms 8 ms osr01pert-v15.network.virginmedia.net [62.30.246
.65]
4 12 ms 10 ms 10 ms osr02uddi-tenge73.network.virginmedia.net [62.30
.246.41]
5 12 ms 10 ms 10 ms uddi-t3core-1b-ge-010-0.network.virginmedia.net
[80.3.16.129]
6 15 ms 15 ms 15 ms man-bb-b-so-320-0.network.virginmedia.net [213.1
05.175.193]
7 15 ms 15 ms 15 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
8 19 ms 19 ms 19 ms nth-bb-b-so-300-0.network.virginmedia.net [212.4
3.162.214]
9 20 ms 22 ms 20 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
10 21 ms 24 ms 27 ms 193.159.225.237
11 29 ms 29 ms 30 ms 217.239.38.162
12 38 ms 39 ms 250 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
13 36 ms * 35 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
14 35 ms 52 ms 36 ms rbx-53-m1.routers.ovh.net [91.121.130.159]
15 35 ms 34 ms 35 ms ns362668.ovh.net [91.121.175.71]
Trace complete.
server to home
[root@ns362668 ~]# traceroute -I 92.238.140.115
traceroute to 92.238.140.115 (92.238.140.115), 30 hops max, 40 byte packets
1 91.121.175.252 (91.121.175.252) 0.496 ms 0.466 ms 0.603 ms
2 91.121.130.130 (91.121.130.130) 1.562 ms * *
3 40g.vss-1-6k.routers.ovh.net (213.251.128.30) 0.448 ms * *
4 30g.teleglobe.vss-1-6k.routers.ovh.net (213.251.130.50) 4.226 ms 4.325 ms 4.322 ms
5 if-13-0-0.core3.PG1-Paris.as6453.net (80.231.72.17) 4.483 ms 4.480 ms 4.477 ms
6 if-10-0.mcore3.L78-London.as6453.net (80.231.72.42) 12.133 ms 11.988 ms 11.982 ms
7 if-5-0-0.mcore3.LDN-London.as6453.net (195.219.195.9) 12.177 ms 12.171 ms 12.154 ms
8 Vlan62.icore1.LDN-London.as6453.net (195.219.83.1) 12.392 ms 12.388 ms 12.383 ms
9 bcr1-ge-4-3-0.Londonlnx.savvis.net (195.66.224.39) 13.442 ms 13.725 ms 13.720 ms
10 bcs1-so-1-1-0.Londonlnx.savvis.net (204.70.193.114) 8.542 ms 8.546 ms 8.537 ms
11 206.24.169.170 (206.24.169.170) 13.030 ms 206.24.169.174 (206.24.169.174) 13.020 ms s254887-1.savvis-internet.uklond5-bsn.savvis.net (82.118.94.186) 13.178 ms
12 * * *
13 cancun-pos90.network.virginmedia.net (194.117.136.170) 26.774 ms * cancun-pos90.network.virginmedia.net (194.117.136.170) 26.480 ms
14 * * *
15 berlin-pos80.network.virginmedia.net (194.117.136.13) 27.158 ms 27.151 ms 27.181 ms
16 osr01uddi-ge42.network.virginmedia.net (62.30.246.6) 27.118 ms 27.108 ms 27.078 ms
17 osr01pert-tenge71.network.virginmedia.net (62.30.246.30) 26.656 ms 26.448 ms 26.749 ms
18 tw-ubr03pert-ge01.network.virginmedia.net (62.30.246.92) 27.071 ms 26.380 ms 26.736 ms
Mine
Home to server
Tracing route to ns201881.ovh.net[91.121.134.47]
over a maximum of 30 hops:
1 7 ms 6 ms 5 ms 10.143.128.1
2 6 ms 6 ms 5 ms blfs-t2cam1-a-ge912.network.virginmedia.net [213
.105.206.61]
3 7 ms 5 ms 6 ms blfs-t2core-a-ge-wan92.network.virginmedia.net [
195.182.180.153]
4 15 ms 14 ms 15 ms ren-bb-a-so-710-0.network.virginmedia.net [213.1
05.175.101]
5 25 ms 35 ms 17 ms nth-bb-b-as2-0.network.virginmedia.net [62.253.1
85.101]
6 23 ms 20 ms 19 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
7 55 ms 30 ms 32 ms 193.159.225.237
8 29 ms 30 ms 31 ms 217.239.38.162
9 32 ms 34 ms * 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
10 * 33 ms * 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
11 37 ms 33 ms 34 ms rbx-41-m1.routers.ovh.net [213.251.191.246]
12 33 ms 36 ms 33 ms ns201881.ovh.net [91.121.134.47]
Trace complete.
Server to home
[root@server ~]# traceroute 86.12.228.51
traceroute to 86.12.228.51 (86.12.228.51), 30 hops max, 40 byte packets
1 rbx-41-m2.routers.ovh.net (91.121.134.252) 0.715 ms 0.684 ms 1.039 ms
2 rbx-2-6k.routers.ovh.net (213.251.191.130) 5.782 ms * *
3 40g.rbx-1-6k.routers.ovh.net (213.251.128.17) 0.632 ms * *
4 40g.ams-1-6k.routers.ovh.net (213.251.130.66) 92.352 ms * *
5 amst-ic-1.inet.ntl.com (195.69.144.40) 6.593 ms 5.886 ms 6.572 ms
6 pop-bb-a-as0-0.network.virginmedia.net (213.105.175.5) 15.368 ms 15.283 ms 15.357 ms
7 lee-bb-b-as0-0.network.virginmedia.net (213.105.175.129) 18.406 ms 18.394 ms 18.386 ms
8 lee-bb-a-ae0-0.network.virginmedia.net (62.253.187.185) 18.580 ms 18.572 ms 18.562 ms
9 blfs-t2core-a-pos81.network.virginmedia.net (213.105.175.102) 26.990 ms 26.688 ms 26.678 ms
10 blfs-t2cam1-a-ge-wan34.network.virginmedia.net (195.182.180.74) 27.216 ms 27.246 ms 27.231 ms
11 belf-cmts-04-ge01.network.virginmedia.net (213.105.206.62) 27.708 ms 27.535 ms 27.516 ms
12 cpc1-blfs4-0-0-cust50.belf.cable.ntl.com (86.12.228.51) 33.359 ms 33.398 ms 33.384 ms
oles@ovh.net
20-10-2008, 11:52
> 9 54 ms 50 ms 18 ms 193.159.225.237
> 10 23 ms 28 ms 41 ms 217.239.38.162
> 11 25 ms * 25 ms 20g.dtag.th2-1-6k.routers.ovh.net
> [213.186.32.20
I will check this problem with DTAG. DTAG annonces OVH to the
DTAG's customers.
tracert ovh.com
Tracing route to ovh.com [213.186.33.34]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms 192.168.1.1
2 10 ms 27 ms 12 ms 10.254.172.1
3 11 ms 13 ms 13 ms brhm-t2cam1-b-v100.network.virginmedia.net [213.
106.228.221]
4 13 ms 12 ms 12 ms brhm-t3core-1b-ge-113-0.network.virginmedia.net
[195.182.180.205]
5 12 ms 14 ms 13 ms bir-bb-b-so-020-0.network.virginmedia.net [213.1
05.174.5]
6 16 ms 15 ms 17 ms nth-bb-a-so-100-0.network.virginmedia.net [62.25
3.185.105]
7 14 ms 15 ms 13 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.1
85.118]
8 16 ms 15 ms 16 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 54 ms 50 ms 18 ms 193.159.225.237
10 23 ms 28 ms 41 ms 217.239.38.162
11 25 ms * 25 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
12 24 ms * 23 ms 80g.p19-2-6k.routers.ovh.net [213.186.32.150]
13 25 ms 26 ms 25 ms 10g.p19-57-6k.routers.ovh.net [213.251.128.34]
14 * * * Request timed out.
15 * * * Request timed out.
times out from then on. This is the same time out for ovh.co.uk as well Oles.
Virgin Media 10Mbps to OVH Server
Tracing route to abyssunderground.co.uk [91.121.17.201]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 12 ms 27 ms 10.156.136.1
3 10 ms 10 ms 11 ms midd-t2cam1-b-ge81.network.virginmedia.net [213.106.239.237]
4 7 ms 9 ms 11 ms midd-t3core-1b-ae1-0.network.virginmedia.net [195.182.176.113]
5 18 ms 17 ms 19 ms man-bb-b-so-310-0.network.virginmedia.net [213.105.75.49]
6 37 ms 29 ms 24 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.187.177]
7 18 ms 18 ms 40 ms nth-bb-b-so-300-0.network.virginmedia.net [212.43.162.214]
8 22 ms 21 ms 30 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
9 21 ms 22 ms 32 ms 193.159.225.237
10 26 ms 30 ms 29 ms 217.239.38.162
11 31 ms * 32 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.205]
12 36 ms * 44 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
13 35 ms 40 ms 73 ms rbx-4-m1.routers.ovh.net [213.251.191.135]
14 45 ms 37 ms 38 ms abyssunderground.co.uk [91.121.17.201]
Trace complete.
OVH Server to Virgin Media 10Mbps
Tracing route to m3ezw.no-ip.com [86.22.37.72]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms rbx-4-m1.routers.ovh.net [91.121.17.253]
2 11 ms * 1 ms rbx-2-6k.routers.ovh.net [213.251.191.130]
3 4 ms * 11 ms 160g.th2-1-6k.routers.ovh.net [213.186.32.202]
4 5 ms 4 ms 4 ms NTL-GROUP-LIMITED.sfinx.tm.fr [194.68.129.197]
5 14 ms 14 ms 14 ms bre-bb-a-so-730-0.network.virginmedia.net [62.253.188.97]
6 18 ms 18 ms 18 ms man-bb-b-so-230-0.network.virginmedia.net [62.252.192.90]
7 27 ms 27 ms 27 ms midd-t3core-1b-so-000-0.network.virginmedia.net [213.105.75.50]
8 27 ms 27 ms 27 ms midd-t2cam1-b-pc200.network.virginmedia.net [195.182.176.114]
9 23 ms 23 ms 23 ms midd-cmts-10-ge02.network.virginmedia.net [213.106.239.238]
10 34 ms 35 ms 36 ms cpc2-midd10-0-0-cust327.midd.cable.ntl.com [86.22.37.72]
Trace complete.
TEST FILE: OVH Server to Virgin Media 10Mbps
881.4KB/s
TRACERT to OVH.com
Tracing route to ovh.com [213.186.33.34]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 192.168.1.1
2 28 ms 7 ms 26 ms 10.156.136.1
3 18 ms 17 ms 8 ms midd-t2cam1-b-ge81.network.virginmedia.net [213.106.239.237]
4 12 ms 11 ms 16 ms midd-t3core-1b-ae2-0.network.virginmedia.net [195.182.176.117]
5 16 ms 23 ms 28 ms man-bb-b-so-310-0.network.virginmedia.net [213.105.75.49]
6 47 ms 49 ms 19 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.187.177]
7 20 ms 58 ms 20 ms nth-bb-b-so-300-0.network.virginmedia.net [212.43.162.214]
8 24 ms 35 ms 23 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
9 21 ms 20 ms 19 ms 193.159.225.237
10 29 ms 30 ms 27 ms 217.239.38.162
11 37 ms * 36 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.205]
12 * 33 ms * 80g.p19-2-6k.routers.ovh.net [213.186.32.150]
13 34 ms 32 ms 75 ms 10g.p19-57-6k.routers.ovh.net [213.251.128.34]
14 * * * Request timed out.
15 * * * Request timed out.
TRACERT to OVH.co.uk
Tracing route to ovh.co.uk [87.98.255.34]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 38 ms 7 ms 5 ms 10.156.136.1
3 9 ms 9 ms 9 ms midd-t2cam1-b-ge81.network.virginmedia.net [213.106.239.237]
4 7 ms 17 ms 9 ms midd-t3core-1b-ae2-0.network.virginmedia.net [195.182.176.117]
5 30 ms 16 ms 15 ms man-bb-b-so-310-0.network.virginmedia.net [213.105.75.49]
6 16 ms 17 ms 17 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.187.177]
7 17 ms 19 ms 18 ms nth-bb-b-so-300-0.network.virginmedia.net [212.43.162.214]
8 19 ms 19 ms 19 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
9 20 ms 19 ms 19 ms 193.159.225.237
10 27 ms 27 ms 29 ms 217.239.38.162
11 * 197 ms * 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.205]
12 30 ms * 33 ms 80g.p19-2-6k.routers.ovh.net [213.186.32.150]
13 30 ms * 31 ms 10g.p19-57-6k.routers.ovh.net [213.251.128.34]
14 * * * Request timed out.
15 * * * Request timed out.
oles@ovh.net
20-10-2008, 10:36
hyster a écrit:
>
> Here you go Oles, hope this helps. Any other help please ask.
can you traceroute to ovh now ? thanks !
Here you go Oles, hope this helps. Any other help please ask.
tracert 94.23.0.154
Tracing route to ns203824.ovh.net [94.23.0.154]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms 192.168.1.1
2 11 ms 11 ms 14 ms 10.254.172.1
3 14 ms 12 ms 14 ms brhm-t2cam1-b-v100.network.virginmedia.net [213.
106.228.221]
4 22 ms 13 ms 22 ms brhm-t3core-1b-ge-011-0.network.virginmedia.net
[195.182.176.69]
5 18 ms 13 ms 28 ms bir-bb-b-so-020-0.network.virginmedia.net [213.1
05.174.5]
6 15 ms 14 ms 16 ms nth-bb-a-so-100-0.network.virginmedia.net [62.25
3.185.105]
7 45 ms 12 ms 16 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.1
85.118]
8 17 ms 15 ms 17 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 18 ms 15 ms 15 ms 193.159.225.237
10 70 ms 26 ms 26 ms 217.239.38.162
11 22 ms * * 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
12 31 ms * * 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
13 32 ms 36 ms * 40g.vss-1-6k.routers.ovh.net [213.251.128.30]
14 50 ms 27 ms 27 ms ns203824.ovh.net [94.23.0.154]
Trace complete.
oles@ovh.net
20-10-2008, 10:20
> For your info Oles at the moment I am getting 20mbit full connection
> through OVH to Virgin. Hope it keeps running like this. Thank you
can you send here the traceroute from virgin to your ovh's server ?
Originally Posted by
oles@ovh.net
Just received. It's not a problem. we have 2x10G with Level3
and we send all traffic to Virgin thought Level3. So it should
work with no problem.
-----------
Hi ovh
Peering with ASN:5089 Ntli (Virgin Media)at LINX
Thank you for interest in Peering with Virgin Media. We are currently
reviewing our Peering options at the LINX exchange and will not be
activating new private peering sessions until the end of that review. We
will provide a further update in November 2008. We apologize for any
inconvenience during this time.
Please note that we no longer activate private peering sessions on our
ex-Telewest ASN:5462 network.
Regards
For your info Oles at the moment I am getting 20mbit full connection through OVH to Virgin. Hope it keeps running like this. Thank you
oles@ovh.net
20-10-2008, 10:06
Just received. It's not a problem. we have 2x10G with Level3
and we send all traffic to Virgin thought Level3. So it should
work with no problem.
-----------
Hi ovh
Peering with ASN:5089 Ntli (Virgin Media)at LINX
Thank you for interest in Peering with Virgin Media. We are currently
reviewing our Peering options at the LINX exchange and will not be
activating new private peering sessions until the end of that review. We
will provide a further update in November 2008. We apologize for any
inconvenience during this time.
Please note that we no longer activate private peering sessions on our
ex-Telewest ASN:5462 network.
Regards
