We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

SYS billing problem


djboi
04-05-2015, 19:00
anyway we could not save my data.

djboi
04-05-2015, 15:03
Quote Originally Posted by marks
I can't find your server with only the first part of the server name or without your customer ID. Could you send it complete, please?
Hi Mark,
gc110926-sys
Ns3026102
i hope that helps

djboi
04-05-2015, 15:01
Hi Mark,
gc110926-sys
Ns3026102
i hope that helps

marks
04-05-2015, 13:03
I can't find your server with only the first part of the server name or without your customer ID. Could you send it complete, please?

LawsHosting
04-05-2015, 10:55
Quote Originally Posted by djboi
I even could not reach to SYS via phone. thats not fair.
They do not work on weekends, or on bank holidays (this still surprises be considering how big OVH are)

djboi
04-05-2015, 07:47
thats really bad,

because on the date 1st after it suspended, I Instantly canceled it deletion.

I have more then 8 servers on SYS and just missed one of them by my fault.

I even could not reach to SYS via phone. thats not fair.

mark123
04-05-2015, 01:59
The deleted from the panel, with the most likely disks formatted by the system. The server is waiting for the new owner.

LawsHosting
03-05-2015, 19:52
Just hope you backed up

djboi
03-05-2015, 17:26
now my server has been deleted from my server list.

I could not reach to SYS because of weekend.

I hope my data is safe.

djboi
02-05-2015, 08:28
Hello,

I wrongly canceled one of my servers,

it was listed on Services deleted at the expiry date

yesterday after it got down, I urgently canceled expiry to
Services automatically renewed side.

But my server is still down.

please renew my server ns306102

and i hope there will be an automatic way to fix this issue.