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IE phone support is down?


marks
04-05-2015, 12:58
you can always open a ticket with our engineers here:

OVH Manager >> Old customer interface >> Support >> Submit an incident ticket

but you must make sure that you've done everything that need to be done on your side before contacting them, and also provide logs of your problem (even if it's a ping and a traceroute to show that you can't access it).

The support , for non-urgent things, it's only open Mon-Fri. 9am to 6pm

If you want us to check, please provide the VPS name.

Thanks

ion.macari
04-05-2015, 11:45
Hello,
my VPS is down for more than 6 hours and I cant up it.
Can someone give me an email for support?
I put a ticket without any results.
All my business is related to that VPS.
Is there are other phone number for back up support ?