We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

Change server


hazem
11-05-2015, 13:29
Quote Originally Posted by hazem
Hi

This is account number "hh27141-sys" at Ireland.
is this fine with you?
Hi,

There aren't any ticket number In control Panel & once I create ticket I haven't received any email with ticket number?

Kindly check

hazem
11-05-2015, 12:53
Quote Originally Posted by S0phie
Hi,

What's your ticket number?
Hi

This is account number "hh27141-sys" at Ireland.
is this fine with you?

S0phie
11-05-2015, 10:47
Hi,

What's your ticket number?

hazem
08-05-2015, 12:18
Quote Originally Posted by Andy
Open a ticket and they might be able to stop the current one and give you another in France, but they won't physically move the server so take a backup of your data and move it over.
that's I want I'm already Opened Ticket, But they take long time to reply on any ticket.

Andy
08-05-2015, 12:12
Open a ticket and they might be able to stop the current one and give you another in France, but they won't physically move the server so take a backup of your data and move it over.

Criot
08-05-2015, 11:56
As others have said OVH can't/won't change the datacenter of your server, you'll have to order a new server.

mark123
08-05-2015, 11:26
Quote Originally Posted by hazem
I don't need money back, just change only.
delivery and invoice has been created, it can not refund the service.

alvaroag
08-05-2015, 06:05
No way OVH will do that, as it would mean moving the hardware from one DC to another. You must order a new server on France, install the same or equivalent OS, and then transfer your data from old to new server.

hazem
08-05-2015, 02:17
Quote Originally Posted by mark123
unfortunately not possible, you have to give new orders.
I don't need money back, just change only.

mark123
08-05-2015, 02:02
unfortunately not possible, you have to give new orders.

hazem
08-05-2015, 01:57
Hi

I purchased Server from Canada Data center, Now I need to change it with one of France data center as previous one.

Kindly help me