I'm waiting for 2 weeks.
You do not even respond to the TICKET. How long should I wait?
2 weeks ago I opened a new TICKET.
Originally Posted by
WillOVH
Hi Seref,
Your ticket has been recently answered. Please check your email.
That's interesting. I registered in the "KIMSUFI" with the same information. I update my contact information. I guess I need to open a new ticket again.
Am I right?
Hi Seref,
Your ticket has been recently answered. Please check your email.
I'm waiting a week. No reply yet.
Originally Posted by
davidovh
Hello,
You have been sent an email regarding your account validation, please reply to this email and we will look into your validation further.
Hi Davidovh,
Thanks for your answers.
My account was not validate. I'm using Kimsufi server. I have sent the same documents. They had confirmed.
I sent the same documents again and I said I was "Kimsufi" customers.
I need your help.
Thanks and best regards.
Seref
My Customer ID: ks81851-sys
davidovh
14-05-2015, 11:58
Originally Posted by
seref
Hi SYS,
I have sent mail with id and address proof for validation on yesterday but still no validation.
Can you please check this up and validate it asap?
nichandle: ks81851-sys
Thanks
Seref
PS: I live in a foreign country. Do I have to pay taxes?
Hello,
You have been sent an email regarding your account validation, please reply to this email and we will look into your validation further.
Originally Posted by
alvaroag
When I purchase to OVH Spain, they do not chrage me VAT. Of course, that's after validating my identity and my residence place. Not sure if same rules apply on IE/UK, but if they do, you should get tax exemption when they validate your account.
And, about the validation, they process them in a queue, so how long they take to process yours may depend on how many validations they have pending. It may not take more than a few days, but there's no estimated time for validation.
Alvaroag, thanks for your reply.
Best regards.
Seref
alvaroag
13-05-2015, 23:53
When I purchase to OVH Spain, they do not chrage me VAT. Of course, that's after validating my identity and my residence place. Not sure if same rules apply on IE/UK, but if they do, you should get tax exemption when they validate your account.
And, about the validation, they process them in a queue, so how long they take to process yours may depend on how many validations they have pending. It may not take more than a few days, but there's no estimated time for validation.
Hi SYS,
I have sent mail with id and address proof for validation on yesterday but still no validation.
Can you please check this up and validate it asap?
nichandle: ks81851-sys
Thanks
Seref
PS: I live in a foreign country. Do I have to pay taxes?