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FIRST RPS Error Found


nighthawk
21-03-2008, 18:18
i reinstalled the os not got the new password yet

nighthawk
21-03-2008, 16:07
i couldnt reinstall my os always shows error hope u ppl will solve it soon

Smokin
20-03-2008, 22:59
my order seems to be having problems going through it was showing that

"RPS installation" was workign but its now gone back to "to do"

3786550

Ubuntu 7.10 Server operating system (BETA) - english To do
RPS installation To do
RPS 1 - 1 month Completed
30 GB iSCSI storage - 1 month Completed

krogothzero
20-03-2008, 22:14
Does that mean you got yours?

Mine still says its in progress after 5h granted they stated it might take 24h I am an impatient ********.

When I bought a kimisurfi server it took about 30 minutes which was a bit wow but given this is virtual hardware I am a bit puzzled why it would take any time at all after the order has been processed other than to install the OS as it should all be automated.

psrst143
20-03-2008, 20:13
ALL DONE FIXED.

And they fixed it fast.

THX OVH

u rock........:P

psrst143
20-03-2008, 19:41
Quote Originally Posted by oles@ovh.net
psrst143 a écrit:
>
> http://i25.tinypic.com/de9v1w.jpg
>
> Order status Error.


it's not the order status, but status of your line's order

/me didnt get u there ?

krogothzero
20-03-2008, 19:33
Allot,
Firefox 3 b4

Selected server 20gb, debian english next
Preview order -> ok
Contact indentification -> existing
Login using my details (ba27522-ovh)
Accept default contacts
Accept contracts
Order page with error.

It seems to have been changed to In progress now so I am guessing you found what it was.

oles@ovh.net
20-03-2008, 19:32
psrst143 a écrit:
>
> http://i25.tinypic.com/de9v1w.jpg
>
> Order status Error.


it's not the order status, but status of your line's order


psrst143
20-03-2008, 19:03
i went to this link


http://www.ovh.co.uk/products/offres_rps.xml

then ordered then i choose existing customer then looged in to my acc.

Then iafter putting the order number [Number: 3786392] in the forums, s0phie confirmed it.

then i went to my mail and clicked the order status link and i found this error.......

Allot
20-03-2008, 18:57
Quote Originally Posted by psrst143
firefox 2.0.0.12

Number: 3786392
Date: 2008-03-20 17:50:42
Expiry date: 2008-04-03 23:29:59

Customer ID (Nichandle): ej3517-ovh

This is my nic handle .It also has 1 year server tht u guys were giving before
I can confirm that your order has been put through successfully and validated. Please describe the exact steps taken before you encountered this problem.

Allot

psrst143
20-03-2008, 18:46
i just ordered regularly as i did for kimsufi

psrst143
20-03-2008, 18:44
firefox 2.0.0.12

Number: 3786392
Date: 2008-03-20 17:50:42
Expiry date: 2008-04-03 23:29:59

Customer ID (Nichandle): ej3517-ovh

This is my nic handle .It also has 1 year server tht u guys were giving before

Allot
20-03-2008, 18:36
Quote Originally Posted by psrst143
http://i25.tinypic.com/de9v1w.jpg

Order status Error.

Hope u guys can fix it


In order for us to promptly investigate this issue, can you explain the exact steps taken, the browser used, the order number and the NIC handle .


Allot

krogothzero
20-03-2008, 18:16
Yeah same here I am sure they are working on it as the page says My server address has changed a couple of times now.

Another issue is the contracts were missing alot of text it seems - there was alot of numbered sections with no text o.O

psrst143
20-03-2008, 18:14
http://i25.tinypic.com/de9v1w.jpg

Order status Error.

Hope u guys can fix it