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Password changer does not send mail!


Falken
29-05-2015, 15:51
Finally got this working.
There are two different URL's for logging in to the Control Panel!

Falken
29-05-2015, 15:37
If I try the OVH Control panel
https://www.ovh.com/manager/web/login/

I get this:
Unable to start recovery procedure

Falken
29-05-2015, 11:17
I believe it must have something to do with your current update of the Exchange environment.
http://status.ovh.co.uk/?do=details&id=9586

Falken
29-05-2015, 11:07
I see that there have bean problems with the e-mail services and I have still no mail form the "Forgot your password" service! Can someone please look in to this?

Falken
27-05-2015, 14:16
This prevents me from getting in to the server management! Can someone check my account and the mail service? I need this to work today!

I have also mailed support twice.

Falken
27-05-2015, 11:54
No, not working. I get a lot of other mails both in spam folder and normal inbox, even from OVH but no password reset mail.

Falken
27-05-2015, 11:48
No, tried a lot of times. I will try again.

Neil
27-05-2015, 11:03
Hi

No other reported issues and just tested it now and works fine. Did you get the email in the end?

Falken
27-05-2015, 07:32
Hi

I have obviously already registered the wrong password for my management account and is requesting a new password but the "Send mail service" on the forgotten password function does not seem to work. Can someone please check it?

Here: https://eu.soyoustart.com/manager/?lang=en_GB#/login

EDIT: Solved
The correct URL for me is:

https://us.soyoustart.com/manager/#/login