[Amir]

Yes Danny I login with my OVH NIC and I did wht u say and get the same error

Forbidden (403)
{ "errorCode": "INVALID_CREDENTIAL", "httpCode": "403 Forbidden", "message": "This credential is not valid" }

[Dani]

Hi

Are you using the correct OVH NIC to login to the API?

Your OVH NIC is as******-ovh

https://api.ovh.com/console/#/vps/{serviceName}/ips/{ipAddress}#DELETE

ServiceName: vps151653.ovh.net

ipAddress: ip-92.222.41.146

Thanks

Danny

[Amir]

same error
{ "errorCode": "INVALID_CREDENTIAL", "httpCode": "403 Forbidden", "message": "This credential is not valid" }

[Neil]

Try ip-92.222.41.146 and also make sure you are logged in, in the top right hand corner.

[Amir]

I did it like this and I get error
http://prntscr.com/7cnb21

Forbidden (403)
{ "errorCode": "INVALID_CREDENTIAL", "httpCode": "403 Forbidden", "message": "This credential is not valid" }

[Neil]

Type the VPS Name and then the IP and click execute.

[Amir]

Wht I need to do here a help plz
http://prntscr.com/7ck3d2

[Amir]

bout a small help with it where I need to go there or do

im noob with this

[marks]

yeah, that's a bug. use the API for now, the manager option will be fixed soon

[Amir]

Yes I try to delete it bout I cant I get a error
http://prntscr.com/7c95oa

and abut the link wht I need to do there ?
a small help plz

[marks]

you can delete the VPS from the OVH manager, here:

Web Control Panel (ovh.co.uk/manager) >> Under IP >> Choose the IP Failover >> Delete the IP failover

Alternatively, you can do so from there:

https://api.ovh.com/console/#/vps/%7...ress%7D#DELETE

Thus, this IP won't be renewed with the VPS next month.

[Amir]

I get my VPS order 38969106 info

bout still waiting the support answer

[Amir]

Yes this my order id about the second VPS :38969106

about the support message I send them this :
Hi i order a second ip 92.222.41.146 its by mistake, I did not understand what benefits

and im now trying to delete or cancel the ip i order since its useless for me and i don't want to pay for it
so I hope its get delete from my next bill

thanks
vps151653.ovh.net

[Neil]

Hi

Do you have an order number or nic handle?

[Amir]

Hi

i send a message to the support 4 day ago no answer

+ i order second VPS server 2day ago and still didn't get the info yet
a help plz