DennisMidjord
05-06-2015, 00:17
Hi,
For the past two days, everyone (me, friends, clients, strangers) have had troubles with connection to our servers. Some persons can access server A and not server B, while others can access server B, but not server A (in reality we have more servers than this - it's just simplified). We aren't even able to access OVH.com

Sadly, I do not dare to create an incident ticket. We've had so many issues the past few days, and whenever OVH support writes back, everything is fine. Then it's fine for a few hours, and problems starts occuring again - then we contact them, and they wait a day or so, and then there's no problems. We've been told to create incident tickets, but I refuse to pay €20 for them to say "sorry, we can't see anything odd on the network right now". That's how it's gonna go - and I know that there's a problem right now. Here's a traceroute of one of the IPs:
And no, it's not just the local ISP having problems. This traceroute was done from one of the biggest datacenters in Denmark, and we also tested with 3 other ISP's in Denmark - all the same problem. Sometimes we're able to access things, sometimes we're not.
Is anybody else experiencing this? I really refuse to believe it's a problem with our ISPs, since one of our clients from England had this problem too. It's affecting our connection to SYS, OVH and Kimsufi.
For the past two days, everyone (me, friends, clients, strangers) have had troubles with connection to our servers. Some persons can access server A and not server B, while others can access server B, but not server A (in reality we have more servers than this - it's just simplified). We aren't even able to access OVH.com

Sadly, I do not dare to create an incident ticket. We've had so many issues the past few days, and whenever OVH support writes back, everything is fine. Then it's fine for a few hours, and problems starts occuring again - then we contact them, and they wait a day or so, and then there's no problems. We've been told to create incident tickets, but I refuse to pay €20 for them to say "sorry, we can't see anything odd on the network right now". That's how it's gonna go - and I know that there's a problem right now. Here's a traceroute of one of the IPs:
traceroute to game005.primaservers.com (37.187.129.33), 30 hops max, 60 byte packets
1 62.116.200.130 (62.116.200.130) 0.225 ms 0.208 ms 0.192 ms
2 hosted.by.proudwing.com (152.115.95.105) 0.805 ms 0.783 ms 0.759 ms
3 93.176.95.71 (93.176.95.71) 15.416 ms 15.510 ms 15.171 ms
4 * * *
5 rbx-g1-a9.fr.eu (94.23.122.185) 20.842 ms rbx-g1-a9.fr.eu (94.23.122.70) 23.231 ms rbx-g1-a9.fr.eu (94.23.122.185) 20.802 ms
6 rbx-g1-a9.fr.eu (37.187.36.46) 23.580 ms pcc-2a-n7.fr.eu (37.187.36.4) 23.264 ms rbx-g1-a9.fr.eu (37.187.36.46) 23.374 ms
7 * * gra-3b-6k.fr.eu (178.33.103.228) 33.806 ms
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Is anybody else experiencing this? I really refuse to believe it's a problem with our ISPs, since one of our clients from England had this problem too. It's affecting our connection to SYS, OVH and Kimsufi.