We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

[INVOICE SYSIE20794] mistake


poiuty
22-06-2015, 14:37
Not bad OVH, not bad.
Dear Sir / Madam, Unfortunately as that server already have 16 Ips assigned to it you were charged for the IPs. You will have to move the IPs to the correct server and unfortunately the fee cannot be waived.

poiuty
22-06-2015, 11:26
Have new message from robot.
If we do not receive payment from you within 3 days,
we will suspend your services and late payment fees will be applied as per the contractual agreement.
Support is not responding (in tiket 517200, panel eu.soyoustart.com)

LawsHosting
19-06-2015, 13:26
Quote Originally Posted by poiuty
Criot, I understand.
but my English is bad for a call
It's ok, so are theirs!

poiuty
18-06-2015, 14:16
Criot, I understand.
but my English is bad for a call

Criot
18-06-2015, 14:09
You're better off phoning them, remember that this forum isn't an official or guaranteed method of support, generally they don't help with billing issues on the forum anyway.

poiuty
18-06-2015, 12:50
tiket number 517200

poiuty
17-06-2015, 22:46
I buy ips 149.x.x.60/30 and wanted to route on server 37.x.x.79
But make mistake and route to 37.x.x.59
Try to change but the process could not be undone.
After that I route ips to 37.x.x.79, but get bill 4.20 EUR.
Please remove this bill [SYSIE20794]. It`s mistake. Thx.