[oles@ovh.net]

S0phie a écrit:
>
> LawsHosting;9155 Wrote:
>> I know I should use the Kimsufi forum, but this one seems more active..
>>
>> An hour ago, I renewed one of my servers....but, it it me or are OVH
>> getting slow providing invoices, and updating the Expiry Dates.. Mine is
>> still 2008-11-01. It normally is so prompt in updating.
>>
>> Please advise.
>>
>> Order #9485 or #4749263 (theres 2 different ones in both emails)
>
> We reported this issue to our admin. The problem should be fixed asap.

http://travaux.ovh.com/?do=details&id=2500

we upgraded all ovh's database infrastructure this wk. the invoice
will restart this evening. hope so.

[S0phie]

I know I should use the Kimsufi forum, but this one seems more active..

An hour ago, I renewed one of my servers....but, it it me or are OVH getting slow providing invoices, and updating the Expiry Dates.. Mine is still 2008-11-01. It normally is so prompt in updating.

Please advise.

Order #9485 or #4749263 (theres 2 different ones in both emails)

We reported this issue to our admin. The problem should be fixed asap.

[LawsHosting]

Turns out theres a backlog....... lets hope new customers/servers doesnt mean congestion eh lol

[Andy]

I would call but being physically disabled, I'm unable to speak... But yeah, I've also replied to Anne Sophie's (S0phie?) confirmation emails, and sent a support request...... Not sure what else to do lol

I suppose in your case there is nothing you can do unfortunately unless someone can do it on your behalf.

Its always a waiting game...

[LawsHosting]

I would call but being physically disabled, I'm unable to speak... But yeah, I've also replied to Anne Sophie's (S0phie?) confirmation emails, and sent a support request...... Not sure what else to do lol

[Andy]

Well, the "renew" word should indicate I've already have one

Sorry I didn't read the rest of the topic when I replied - I reply to so many topics I forget what I've been replying to half the time and its second nature to think its about new servers.

Try ringing support and ask them why its taking so long, mine have always been done in around 1 hour.

[LawsHosting]

Well, the "renew" word should indicate I've already have one

[Andy]

Its been over the hour now.... usually its ~10mins

And payment has been taken

Are there any servers in stock? Try ringing support.

[LawsHosting]

Its been over the hour now.... usually its ~10mins

And payment has been taken

[Andy]

I know I should use the Kimsufi forum, but this one seems more active..

An hour ago, I renewed one of my servers....but, it it me or are OVH getting slow providing invoices, and updating the Expiry Dates.. Mine is still 2008-11-01. It normally is so prompt in updating.

Please advise.

Order #9485 or #4749263 (theres 2 different ones in both emails)

It often takes up to an hour for the payment to verify and an invoice to be sent. It always has done, in the 10 months I've owned my server.

[LawsHosting]

I know I should use the Kimsufi forum, but this one seems more active..

An hour ago, I renewed one of my servers....but, it it me or are OVH getting slow providing invoices, and updating the Expiry Dates.. Mine is still 2008-11-01. It normally is so prompt in updating.

Please advise.

Order #9485 or #4749263 (theres 2 different ones in both emails)