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Suspended server


Criot
01-10-2015, 18:00
Can you not login to the SYS Control Panel and click renew?

Kurt
01-10-2015, 14:47
Even though I have auto payment option enabled my server didn't renew. I've been using the server for many months now and this is the first time I have this problem.

from the email i received:

To reactivate the server, all you need to do is:

1) Go to:
https://eu.soyoustart.com/fr/cgi-bin...hooser=XXXXXXX

2) Make the payment using one of the suggested payment methods.

An invoice will be sent to you shortly confirming the renewal of your server for the chosen duration.

If you simply forgot, we recommend activating automatic server renewal via the Control Panel. This feature is free and it will save from having to worry about forgetting to renew again. Naturally, automatic renewal does not involve any obligations and you can disable it at any time.
I'm unable to make the payment manually using the given link, it redirects me to payment methods page.
Can someone look into this problem?