OVH Community, your new community space.

Where is my server ?

29-10-2015, 19:05
There are two parts where it can delay:

- You account may need validation, if you've never placed an order before. They should have send you an email about that, asking for a proof of identity and/or a proof of address.
- Depending on which server model you ordered, its setup time can vary from 120 sec to 10 days.

29-10-2015, 16:25
Hi !

Ordered server and paid invoice 4 days ago. Submited support ticket 3 days ago about this issue and no response. Sent email and also no response.

Order: Number:44170201
Date: 26-10-2015 22:26:00