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Defect server


mpetrovic
01-12-2015, 21:41
Quote Originally Posted by Yoh
Hello.

Today I ordered a server. Server ID 292963
I loaded the server into rescue mode and tested the SSD, the CPU and memory.

When testing memory errors have been identified. File test: http://pastebin.com/AHyFgErf
I created a ticket in support. Please check and replace the memory.

I did not install the operating system. Can I get compensation for the days until the server is not used and were replaced RAM?
Ive been waiting 2 weeks for memory replacement..

spiderindo
30-11-2015, 09:53
Quote Originally Posted by Yoh
When testing memory errors have been identified. File test: http://pastebin.com/AHyFgErf
Since only 1 of 8 thread failed then I suggest you do a server restart (from Dashboard) then make the test again.

Yoh
03-11-2015, 20:13
Hello.

Today I ordered a server. Server ID 292963
I loaded the server into rescue mode and tested the SSD, the CPU and memory.

When testing memory errors have been identified. File test: http://pastebin.com/AHyFgErf
I created a ticket in support. Please check and replace the memory.

I did not install the operating system. Can I get compensation for the days until the server is not used and were replaced RAM?