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Server still not setup over 16 hours


azzepis
02-12-2015, 21:30
Quote Originally Posted by Criot
Have you previously ordered with OVH? If not you need to validate your account, that's a manual process which only takes place during support normal working hours.

Once you have a validated account, then services are provisioned by an automated system.
It seems not correct. I've ordered VPS 01-12-2015 10:58:01, my documents validated 10 hours ago, and payment mannualy accepted 8 hours ago - stil no any access to VPS

CobbyJ
15-11-2015, 14:17
Funny how they dont state that anywhere on their site or within any emails!!!!!

seems like a con to me.

Criot
14-11-2015, 18:22
Have you previously ordered with OVH? If not you need to validate your account, that's a manual process which only takes place during support normal working hours.

Once you have a validated account, then services are provisioned by an automated system.

CobbyJ
14-11-2015, 17:58
This is taking the piss now, how can a big company treat clients like this, this is almost 24 hours with no word about anything.

CobbyJ
14-11-2015, 14:26
I am extremely disappointed!!!!

i ordered a VPS server over 16 hours ago and the order is still in progress, this is really unacceptable in this day and age of instant setup, how can it simply take that long to setup a small VPS server.

Getting ridicules now. i think i will request a refund and go to a good provider.