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Raid issue And tickets are getting deleted.

02-12-2015, 16:32
I am facing some problem with the raid.
And the system is restarting itself automatically every 2-3 hrs.
Opened tickets in the SYS support, but they are getting deleted after 5-6 days without any replies.
So would like to know if any of the good people here in the forum know whats happening and know how to fix it.