Kurt
08-12-2015, 13:10
Hi DigitalDaz,
No it wasn't. I do have the invoice.
just received a new email from SYS;
"reopened for 5 days"
it was more like 5 minutes.
[REACTIVATION] ns318830.ip-37-187-229.eu Dec 2, 12:24PM
[SUSPENSION] Your server ns318830.ip-37-187-229.eu has just been suspended Dec 2, 12:30PM
Again, at the time I ordered the server there was nothing indicating that the server was for temporary use.
See what marks says on this thread; https://forum.ovh.co.uk/showthread.p...w-game-servers
"yes, it's possible now to keep the Game Servers as long as you want."
date: 07-04-2015, 16:54
No warnings were given before the suspension. I checked spam folders etc theres nothing.
This is enough bs for me, I give up.
Thank you for the support everyone.
No it wasn't. I do have the invoice.
just received a new email from SYS;
Dear Sir / Madam,
I am afraid there is nothing further we can do here as this is a beta server. I can see my colleague has reopened it for 5 days so you can retrieve your data.
If there is anything else please do not hesitate to contact us.
Kind Regards,
Tom
So You Start Customer Support
it was more like 5 minutes.
[REACTIVATION] ns318830.ip-37-187-229.eu Dec 2, 12:24PM
SAS OVH - http://www.soyoustart.com
2 rue Kellermann
BP 80157
59100 Roubaix
2015-12-02
Subject : Reactivation
Service : ns318830.ip-37-187-229.eu
Dear Customer,
Your account has been credited and your server is now active again.
Your invoice will be sent to you shortly by email.
For any further information, please contact us at noreply@soyoustart.com
Kind regards,
SoYouStart.com Customer Service
Contact: http://www.soyoustart.com
Mon-Fri from 9am to 8pm
SAS OVH - http://www.soyoustart.com
2 rue Kellermann
BP 80157
59100 Roubaix
Subject: suspension
Your Ref: ns318830.ip-37-187-229.eu
2015-12-02
Dear Customer,
Your server ns318830.ip-37-187-229.eu is currently hosted at OVH.
Our system has detected that your server has expired in spite of
the reminders that we have sent you.
Your server will thus be suspended within the next few minutes.
To reactivate the server, all you need to do is:
1) Go to:
https://eu.soyoustart.com/fr/cgi-bin...-37-187-229.eu
2) Make the payment using one of the suggested payment methods.
An invoice will be sent to you shortly confirming the renewal of your server for the chosen duration.
If you simply forgot, we recommend activating automatic server renewal via the Control Panel. This feature is free and it will save from having to worry about forgetting to renew again. Naturally, automatic renewal does not involve any obligations and you can disable it at any time.
IMPORTANT:
==========
If you don't renew your server within 5 days, it will PERMANENTLY shut down. All your disks will then be permanently wiped to ensure the confidentiality of your data and consequently, it will not be possible to recover any data.
ABOUT YOUR IPs:
===================
Some IPs and/or IP blocks are currently routed to your server.
If you don't renew it, your IPs will also be deleted.
If you want to keep them, you can move them to another server owned by you, before the permanent shutdown of ns318830.ip-37-187-229.eu.
Here is the list of your affected IPs and/or IP blocks:
Kind regards,
SoYouStart.com Customer Service
Contact: http://www.soyoustart.com
Mon-Fri from 9am to 8pm
See what marks says on this thread; https://forum.ovh.co.uk/showthread.p...w-game-servers
"yes, it's possible now to keep the Game Servers as long as you want."
date: 07-04-2015, 16:54
No warnings were given before the suspension. I checked spam folders etc theres nothing.
This is enough bs for me, I give up.
Thank you for the support everyone.