Hello,
Today i got my server stuck, and as per tech info it seems to be a hdd issue. So they checked it and hereby is their reply:
support@ovh.ie
11:32 PM (2 hours ago)
to me
Dear Customer,
The intervention on ns323972.ip-********.eu has been completed.
This operation was closed at 2016-01-27 23:32:14
Here are the details of this operation:
Hardware diagnosis
Date 2016-01-27 23:25:41, yoann P made Hardware diagnosis:
Installation in error.
Installation cant be relaunch.
Server put in rescue pro.
Ping ok
Services ok
Hdd slot0 HS (sn: 5G2N0BX)
Please make a backup before hdd replacement
An intervention will be created automatically in 10 day
You can launch another installation with your manager.
If you need any further information regarding this intervention, please do not hesitate to contact our technical support.
Regards,
OVH Customer Support
Support: (01) 6390037
Fax: (01) 6394091
Email: customersupport@ovh.ie
Monday to Friday: 9am - 6pm
I do not understand why do i need to wait 10 days for another intervention and another downtime after 10 days too? Due because i use it for productions and many of websites are hosted there, just don't know what is going on.
My nic: lm174524-ovh
Hope with will be fixed soon.