NLG
13-03-2016, 22:26
Originally Posted by alvaroag
I sincerely appreciate the help
I've added you via Skype now
Allan
Cannot Reset Root Password after 3 days
Originally Posted by alvaroag
I sincerely appreciate the help
I've added you via Skype now
Allan
alvaroag
13-03-2016, 22:08
Well, actually, OVH staff are right: they cannot help you: all the OVH services are unmanaged, that means they will never do anything on the service itself, as changing passwords or configurations.
Add me on Skype (a.aguayo) or WhatsApp (+51995540103), I might be able to help you on this.
Add me on Skype (a.aguayo) or WhatsApp (+51995540103), I might be able to help you on this.
NLG
13-03-2016, 20:52
Good Evening
I have now tried about 15 times to reset my root password for my VPS.
I have followed these posts:
https://forum.ovh.co.uk/showthread.p...=root+password
https://forum.ovh.co.uk/showthread.p...=root+password
Another serious issue I have is that WHM/cPanel CPHULK Firewall/ Brute Force attack Firewall is enabled and it is set to a very high security level that allows MAX 2 failed login attempts at locks the IP out for 69 days.
I have tried with many different IPS using "privatetunnel" VPN service and I still cannot get my password changed.
I am in need of assistance urgently as this is my business's server, and I cannot access the server to complete daily tasks.
This issue has been running now since Friday. Today is Sunday. I called the helpdesk on Friday - and was told he cannot help me.
I am now out of options. I need assistance to reset this password so I can use my server.
I am happy to pay a support fee if required to get the pasword sorted.
PS: I have entered the server each time into rescue mode to try reset the password and i'm continually unable to sort this out.
I even tried to completely disable CPHULK from restarting when server reboots so that it would give me more changes to try using different IPS but that also failed:
I used:
rm -f /var/cpanel/hulkd/enabled
Please can someone from the support team message me directly so we can get this resolved
I have now tried about 15 times to reset my root password for my VPS.
I have followed these posts:
https://forum.ovh.co.uk/showthread.p...=root+password
https://forum.ovh.co.uk/showthread.p...=root+password
Another serious issue I have is that WHM/cPanel CPHULK Firewall/ Brute Force attack Firewall is enabled and it is set to a very high security level that allows MAX 2 failed login attempts at locks the IP out for 69 days.
I have tried with many different IPS using "privatetunnel" VPN service and I still cannot get my password changed.
I am in need of assistance urgently as this is my business's server, and I cannot access the server to complete daily tasks.
This issue has been running now since Friday. Today is Sunday. I called the helpdesk on Friday - and was told he cannot help me.
I am now out of options. I need assistance to reset this password so I can use my server.
I am happy to pay a support fee if required to get the pasword sorted.
PS: I have entered the server each time into rescue mode to try reset the password and i'm continually unable to sort this out.
I even tried to completely disable CPHULK from restarting when server reboots so that it would give me more changes to try using different IPS but that also failed:
I used:
rm -f /var/cpanel/hulkd/enabled
Please can someone from the support team message me directly so we can get this resolved