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Support! Are you kidding me??? Full ignor of my order and tickets!!!

18-03-2016, 02:13
OVH MAIL AT 16/03/2016 12:20
"Dear Customer,
We confirm that your order (no. 49971856) has been created for a total amount of EUR 2.00.
You can make the payment for this order by copying or clicking
on the link below:"

My ticket request AT 17/03/2016 12:20(24 hours after payment complete!!!!)
"Hello. I transfered money for more then 24 hours ago, and my IP still not activated. When It will be ready?|

Now 18.03.16 - 4:09. My IP address still not active! 2 FULL WORK DAYS. No answer for ticket, no IP... nothing...
Good job!
Best regards!!!