[alsemany]

Hi,
what's your payment method ?
if you are a new customer you should verify your identity by sending the verification document, that's which usually all the customers did for OVH services.
my verification took about 2-3 days to be validated. however I can't pay the invoice before the verification.
if you already paid check your bank if the payment have been done or not.

wish that your issue already have been resolved
my regards

[Prode]

Hi , I pay, he says, but has not been paid , product no delivery , ip not mail. help me please , I sent a ticket but no reply was 3 days