We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

Ticket time?


Dani
25-04-2016, 18:59
Hi

The ticket of 2016042219080784 dates to Friday.

Part of the ticket number is the date it was created:

YYYMMDD*****

Your ticket will be replied to shortly.

Thanks

Danny

user2016
25-04-2016, 13:33
Quote Originally Posted by Chyakka
Bought a VPS and stupid me thought it was windows and I sent 1 email and 1 ticket about getting a refund because of the mistake and I've now waited around 36 hours which slightly puts me on edge as it begs the question, will it even get seen? Could I get someone to see it or perhaps some clarification on the maximum amount of time it can take to be seen?

Ticket ID: 2016042219080784

Cheers,
Ryan
I've been waiting for a reply to a problem since Wednesday - after asking for a web hosting dow grade - OVH have deleted my entire website and business email !

ImMac
24-04-2016, 20:48
Quote Originally Posted by Chyakka
Bought a VPS and stupid me thought it was windows and I sent 1 email and 1 ticket about getting a refund because of the mistake and I've now waited around 36 hours which slightly puts me on edge as it begs the question, will it even get seen? Could I get someone to see it or perhaps some clarification on the maximum amount of time it can take to be seen?

Ticket ID: 2016042219080784

Cheers,
Ryan
They dont work weekends

Also I always phone when I have a query (or had)

kasp127a
24-04-2016, 15:19
I also wrote to them in Wednesday, but they have not answered me yet.

Chyakka
24-04-2016, 14:43
Bought a VPS and stupid me thought it was windows and I sent 1 email and 1 ticket about getting a refund because of the mistake and I've now waited around 36 hours which slightly puts me on edge as it begs the question, will it even get seen? Could I get someone to see it or perhaps some clarification on the maximum amount of time it can take to be seen?

Ticket ID: 2016042219080784

Cheers,
Ryan