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Ordered a GAME server - not delivered


Dani
28-04-2016, 18:46
Hi

The OS has been installed but you haven't configured the IP to the server.

Please create a ticket in the manager and we will help you to configure the IP.

Thanks

Danny

mpetrovic
28-04-2016, 11:29
Quote Originally Posted by Criot
Have you actually configured them on your server? Within the operating system itself?
Yes, just as we have done it on the previous 12 servers.

Criot
28-04-2016, 09:12
Quote Originally Posted by mpetrovic
Server delivered but I can't get any of the failover IP's to work! Please fix this asap!!
Have you actually configured them on your server? Within the operating system itself?

mpetrovic
27-04-2016, 23:14
Quote Originally Posted by Dani
Hi

Your order has been accepted.

It appears the server model which you have chosen is in high demand. We will look to assign you a server as soon a possible.

Once a server is available, we will send you a email to inform you.

Thanks

Danny
Server delivered but I can't get any of the failover IP's to work! Please fix this asap!!

Dani
27-04-2016, 16:22
Hi

Your order has been accepted.

It appears the server model which you have chosen is in high demand. We will look to assign you a server as soon a possible.

Once a server is available, we will send you a email to inform you.

Thanks

Danny

mpetrovic
27-04-2016, 13:37
Quote Originally Posted by Dani
Hi

Can you provide me with your order number?

Thanks

Danny
[PAYMENT] OVH Order No.:51451258

Dani
27-04-2016, 12:31
Hi

Can you provide me with your order number?

Thanks

Danny

mpetrovic
27-04-2016, 12:16
Ordered a GAME server over 48h ago from a verified account (12+ servers), still waiting for delivery!
We also have one server that no longer belongs to us (we cancelled it months ago) in our control panel. Someone fix this ASAP