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My order is being processed !


nyanhost
09-05-2016, 10:36
Quote Originally Posted by RandomThoughts
Sounds like you'll just have to sit back & wait, or cancel this order and order something that is in stock
OVH server is not able to provide to me.
OVH returned the funds on their own initiative. It's a pity. I ordered another server

RandomThoughts
08-05-2016, 22:50
Sounds like you'll just have to sit back & wait, or cancel this order and order something that is in stock

nyanhost
08-05-2016, 22:15
Quote Originally Posted by RandomThoughts
Have you checked your spam folder for emails or tried to contact SyS support?
Yes, I checked.
3th May I contacted with OVH support (from tickets SYS-panel) and received the answer 5th May:
Dear Customer I apologise for the delay in the delivery of your server. We have experienced a high demand for our new ranges of dedicated servers and as a result we are experiencing some stock issues. Once the stock of the server in question is available the server will be delivered to you. If you have any other issues or queries do not hesitate to contact us. Kind Regards David So You Start Customer Support
Oh sorry. 30 Apr I made an order

RandomThoughts
08-05-2016, 21:03
Quote Originally Posted by nyanhost
30th of Marth I ordered E3-SSD-5.
at that date it was icon "72H". I am still waiting... (orderid: 51567633)
Have you checked your spam folder for emails or tried to contact SyS support?

nyanhost
08-05-2016, 16:49
30th of Marth I ordered E3-SSD-5.
at that date it was icon "72H". I am still waiting... (orderid: 51567633)

martynfitz
07-05-2016, 19:06
Quote Originally Posted by RandomThoughts
Are you a new customer? If so you usually have to provide proof that you are who you say you are (can't remember what sort of stuff they ask for). If this is the case you'll be waiting until Monday at the earliest
Thanks for the comment i will see if that is the problem

RandomThoughts
07-05-2016, 18:56
Are you a new customer? If so you usually have to provide proof that you are who you say you are (can't remember what sort of stuff they ask for). If this is the case you'll be waiting until Monday at the earliest

martynfitz
07-05-2016, 18:08
Hello,

I have ordered a E3-SSD-3 yesterday. It has been processing for over 12h.

My order id = 52237917

If any ideas how to fix this it word be helpful.