24x7servermanag
27-07-2016, 08:50
Good to see your issue had been resolved.
Control Panel RENEW button returning ERROR unable to renew servers
trendax
21-07-2016, 14:31
- resolved by support
trendax
21-07-2016, 12:09
Control Panel RENEW button not working.
Error indicates the previous month’s renewal order didn't complete regardless of full payment
- Support tickets raised for each server but matter needs escalation
- Payment support email sent to validation-ie(at)soyoustart(dot)com
Customer ID: DT79912-SYS
Related order from last month: 53927886 (doesn't appear completed)
Affected servers:
ns500993
ns501553
Error indicates the previous month’s renewal order didn't complete regardless of full payment
- Support tickets raised for each server but matter needs escalation
- Payment support email sent to validation-ie(at)soyoustart(dot)com
Customer ID: DT79912-SYS
Related order from last month: 53927886 (doesn't appear completed)
Affected servers:
ns500993
ns501553