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My ns502386.ip-198-27-70.net still in RESCUE mode and no HDD Listed


ozgurerdogan
27-07-2016, 21:21
Quote Originally Posted by spiderindo
Ticket has been replied. thanks.

No HDDs displayed on the top left in Rescue mode.
Both HDDs failure so my RAID 1 gone. Goodbye my data
Always backup backup backup....

spiderindo
27-07-2016, 19:41
Quote Originally Posted by Dani
..... the disk should be shown on the top left side under rescue mode.
Ticket has been replied. thanks.

No HDDs displayed on the top left in Rescue mode.
Both HDDs failure so my RAID 1 gone. Goodbye my data

Dani
26-07-2016, 21:30
Hi

I am unable to see the ticket as this is managed by a different department however for the server the disk should be shown on the top left side under rescue mode.

If the disk isn't showing it would suggest the drives are defective.

Please try to make backups if possible.

In the ticket please provide smart logs and indicate that you have performed backups where possible.

We will look to replace the disk in the server and confirm this with yourself in the ticket.

Thanks

Danny

alvaroag
26-07-2016, 02:47
What do you see when running "ls /dev" ?

spiderindo
26-07-2016, 00:46
Dear,

My ns502386.ip-198-27-70.net still in RESCUE mode and no HDD Listed, more than 9 hours but no reply from SYS:
- Ticket #3320718

Please help ASAP.