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Can't access IPs


ndricim
21-10-2016, 14:55
Quote Originally Posted by AlbaHost
Maybe Level3 issue because im able to ping the ip with success from ovh servers:

PING ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9) 56(84) bytes of data.
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=1 ttl=53 time=13.6 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=2 ttl=53 time=14.1 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=3 ttl=53 time=13.4 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=4 ttl=53 time=13.6 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=5 ttl=53 time=13.6 ms

And traceroute are ok too.

Can you traceroute this IP from your server 91.187.123.243 mine stops at


1 13 ms <1 ms 26 ms vss-7a-6k.fr.eu [37.59.43.253]
2 <1 ms <1 ms <1 ms po122.rbx-g2-a75.fr.eu [91.121.128.118]
3 4 ms 4 ms 4 ms 10.95.64.2

AlbaHost
20-10-2016, 20:44
Quote Originally Posted by ndricim
Thnx but I don't know where the problem is, in OVH routing or Level3 routing problem as i said my client can't access through ae-1-60.edge5.Frankfurt1.Level3.net, I also can't access from my server there IPs.
Maybe Level3 issue because im able to ping the ip with success from ovh servers:

PING ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9) 56(84) bytes of data.
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=1 ttl=53 time=13.6 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=2 ttl=53 time=14.1 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=3 ttl=53 time=13.4 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=4 ttl=53 time=13.6 ms
64 bytes from ae-1-60.edge5.Frankfurt1.Level3.net (4.69.154.9): icmp_seq=5 ttl=53 time=13.6 ms

And traceroute are ok too.

ndricim
20-10-2016, 20:13
Quote Originally Posted by AlbaHost
I can confirm that there is not banned any ISP from mentioned countries, we have alot of gameservers and no issue so far.
Thnx but I don't know where the problem is, in OVH routing or Level3 routing problem as i said my client can't access through ae-1-60.edge5.Frankfurt1.Level3.net, I also can't access from my server there IPs.

AlbaHost
20-10-2016, 19:48
Quote Originally Posted by ndricim
Hi, some of my clients cant access my server is there any problem or did they get BANNED (Albanian & Kosovo IPs)
I can confirm that there is not banned any ISP from mentioned countries, we have alot of gameservers and no issue so far.

egcmasti
19-10-2016, 18:43
i also have same issue, they can access specific ports but not the port i want like 27016

ndricim
19-10-2016, 17:47
My clients that are routing through ae-1-60.edge5.Frankfurt1.Level3.net [4.69.154.9] can't access any of OVH services

ndricim
08-10-2016, 09:47
Yeah they do have the same ISP so do I, but I have no problem

alvaroag
07-10-2016, 18:59
Then it sounds to me like a routing problem. Do they have something in common? Maybe the same ISP

ndricim
07-10-2016, 18:51
I do have banning sofware but there ip are not banned thay cant access any of ovh services (websites, ips)

alvaroag
06-10-2016, 15:26
There's no network-level ban on OVH network. Maybe there's some routing problem(either in origin, transit, or destination). Also, if your server has some automated banning software, it could have banned your clients (only on your server)

ndricim
06-10-2016, 13:24
Hi, some of my clients cant access my server is there any problem or did they get BANNED (Albanian & Kosovo IPs)