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Had to order a VPS twice and still didnt got the VPS

25-10-2016, 17:34
I paid for a VPS week ago but it got flagged for manual payment verification, today on 25/10 your support said that the payment was canceled and I have to make another payment to receive my order. So i paid again for the VPS without checking my bank statements, the payment was succesful but still the order says "We check your payment manually". After that i checked bank statements again and it showed that the previous payment was sucessful (support said that it was cancled which is not) and 6Euro's were deducted from my account. So totally i paid 12Euros for the VPS and still i didnt the VPS yet.

my order number is 58847746.