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About Pending documents

27-10-2016, 11:43
I had submit payment for CPANEL license On Date ( Dublin, 25/10/2016 12:27:27 GMT+0200)

Then i have to submit (Please provide us with the following documents so we can validate your order)

i submitted all documents and i use OVH since more than year ago but still for now didn't receive the license or even reply i just received one reply

We have just received your documents. A representative will be in contact with you as soon as possible. Please note that incomplete or illegible documentation may delay the validation .
Thank you for choosing OVH.

Ovh Service
Validation subject is
proof of 59055205 CB pay

why i takes so long , i ordered before 2 vps and didn't take that much time

sorry for my bad English ,