[spiderindo]

Hey it's OVH so, everything is normal to them.

After 6 days OVH replied some tickets, only 1 ticket has no reply.
Also I must re-login, otherwise the "Last person to intervene" column won't update.

[AlbaHost]

Still no reaponse from OVH. They don't answer ticket 4 days. Is it normal?

Hey it's OVH so, everything is normal to them.

[spiderindo]

Still no reaponse from OVH. They don't answer ticket 4 days. Is it normal?

[spiderindo]

Still no response from OVH team today. Did they sleep?

[spiderindo]

More than 24 hours still no one from OVH answer ticket.

To be worthy of your trust and to cover all eventualities, we have set up 3 different support teams which can be reached 24/7.
Source: https://www.ovh.com/us/about-us/support.xml

[alvaroag]

HI. Based on my experience, as well as other forum users experience, if your ticket doesn't gets answered in one or two working days, try calling OVH; there, they may be able to help you faster than via ticket system.

[spiderindo]

I have issues with order then create ticket but no response from OVH:
- Ticket #242105141 for order #59799598 = OVH deduct my Paypal bigger than Invoice
- Ticket #8908429180 for order #59877822 = VAT issue

Please help to response and fix both Invoices.