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No response for Ticket #242105141 and #8908429180


spiderindo
11-11-2016, 12:51
Quote Originally Posted by AlbaHost
Hey it's OVH so, everything is normal to them.
After 6 days OVH replied some tickets, only 1 ticket has no reply.
Also I must re-login, otherwise the "Last person to intervene" column won't update.

AlbaHost
08-11-2016, 19:45
Quote Originally Posted by spiderindo
Still no reaponse from OVH. They don't answer ticket 4 days. Is it normal?
Hey it's OVH so, everything is normal to them.

spiderindo
08-11-2016, 13:40
Still no reaponse from OVH. They don't answer ticket 4 days. Is it normal?

spiderindo
07-11-2016, 02:47
Still no response from OVH team today. Did they sleep?

spiderindo
05-11-2016, 20:28
More than 24 hours still no one from OVH answer ticket.

To be worthy of your trust and to cover all eventualities, we have set up 3 different support teams which can be reached 24/7.
Source: https://www.ovh.com/us/about-us/support.xml

alvaroag
05-11-2016, 14:17
HI. Based on my experience, as well as other forum users experience, if your ticket doesn't gets answered in one or two working days, try calling OVH; there, they may be able to help you faster than via ticket system.

spiderindo
05-11-2016, 08:54
I have issues with order then create ticket but no response from OVH:
- Ticket #242105141 for order #59799598 = OVH deduct my Paypal bigger than Invoice
- Ticket #8908429180 for order #59877822 = VAT issue

Please help to response and fix both Invoices.