[Network]

Run "ip -4 r" and copy the output here

Where do I get this command?

[alvaroag]

Run "ip -4 r" and copy the output here

[Network]

You won't probably get OVH staff support here, as the official support channel is the manager ticket system. But if you provider me with answers to the questions I wrote earlier, as well as the command output, I might be able to help you.

I do not have enough English, so what command should I enter?

[alvaroag]

You won't probably get OVH staff support here, as the official support channel is the manager ticket system. But if you provider me with answers to the questions I wrote earlier, as well as the command output, I might be able to help you.

[Network]

I am expecting support from the OVH team for 2 days, how this service!

[Network]

Are you running your VMs in routed or bridged mode?
If you are using bridged mode, have you created a VMAC for a specific FO IP on the manager, and assigned that VMAC & IP to the VM?
What distro are you using on the VM?
Please provide output of "ip -4 r" on the VM, the problem is probably there.

Yes, we create a mac address and set up a virtual server. But it has not been connected since the day. I entered the geteway address of a different server, but the connection is not established when I enter 46.105.98.254 geteway address.

[alvaroag]

Are you running your VMs in routed or bridged mode?
If you are using bridged mode, have you created a VMAC for a specific FO IP on the manager, and assigned that VMAC & IP to the VM?
What distro are you using on the VM?
Please provide output of "ip -4 r" on the VM, the problem is probably there.

[Network]

Can you ping the gateway from the server itself(not the VMs)?

PING 46.105.98.254 (46.105.98.254): 56 data bytes
64 bytes from 46.105.98.254: icmp_seq=0 ttl=255 time=0.585 ms
64 bytes from 46.105.98.254: icmp_seq=1 ttl=255 time=0.694 ms
64 bytes from 46.105.98.254: icmp_seq=2 ttl=255 time=270.422 ms

--- 46.105.98.254 ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max = 0.585/90.567/270.422 ms


The main server is pinging from ssh. But none of the virtual servers are reached.

[alvaroag]

Can you ping the gateway from the server itself(not the VMs)?

[Network]

The problem is still going on, I can not reach the soyoustart authorities !!

[Network]

46.105.98.254 does not getway ping. I can not access virtual servers. Problem is great, urgent help is needed. 46.105.98.254 geteway is not reached. Virtual servers are not connected.