We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

SYS - 20% Price Increase for New and Existing Customers


majids5
09-02-2017, 21:59
Hi.
Yes, It will apply to all servers. and it would be nice for UK customers to have the option to pay in EUR.

danny0809881
28-01-2017, 09:39
Using the BREXIT as a reason for the high price hike, stating that this is for NEW CUSTOMERS and NEW ORDERS. For us this is not the case we are a long term subscriber i feel that this is unfair

danny0809881
28-01-2017, 09:22
Hi I am a long term customer with multiple services please can you explain why we have been given a 30% increase on our month on month subscription our Nic Handle is CD1219** can you please look into the tickets Iíve been sending to your support teams as they are using the BREXIT as a reason for the high price hike stating that this is for NEW CUSTOMERS and NEW ORDERS. For us this is not the case we are a long term subscriber i feel that this is unfair on our part. We are still currently part of the EU as the transition for us to leave is not yet in place also you have UK based operations so BREXIT should not affect your long term loyal UK based customers. Please can you shed some light on this situation as I feel im getting not enough information from your Support Team?

LinuxGam
16-12-2016, 23:35
Quote Originally Posted by alex
+1 I don't mind to pay in any currency as my business card don't change me anything extra!
I would rather risk the pain of my cards or bank. The fact you have picked 20% unless it's very unlucky I would expect something like 16.87& etc... But no, you jump on the band wagon and round up... I wonder who rounds downs then spurts sh*t about customer loyalty....

alex
16-12-2016, 20:00
Quote Originally Posted by zemon
It would be nice for UK customers to have the option to pay in EUR.
+1 I don't mind to pay in any currency as my business card don't change me anything extra!

thomaswales
16-12-2016, 19:02
Quote Originally Posted by Arran
As the price increase doesn't yet apply for existing customers, can't we renew our server now 1 year in advance to save 20%?

Also, surely the reason for price increase isn't to do with running costs but actually because as we are paying in GBP and then it's been converted to EUR which is where the money is being lost? Perhaps instead of sending the money to EUR, invest in some UK properties with the GBP payments, then when the GBP finally increases in value in some years, sell the properties and then you'll get more EUR for your GBP.
Please raise a Support Ticket with our team via www.ovh.co.uk/contact nd we will look into this for you,

Arran
16-12-2016, 12:16
As the price increase doesn't yet apply for existing customers, can't we renew our server now 1 year in advance to save 20%?

Also, surely the reason for price increase isn't to do with running costs but actually because as we are paying in GBP and then it's been converted to EUR which is where the money is being lost? Perhaps instead of sending the money to EUR, invest in some UK properties with the GBP payments, then when the GBP finally increases in value in some years, sell the properties and then you'll get more EUR for your GBP.

zemon
16-12-2016, 10:44
It would be nice for UK customers to have the option to pay in EUR.

Vita
16-12-2016, 04:03
Quote Originally Posted by thomaswales
I can confirm this does not affect the Kimsufi or SyS ranges, this is only related to OVH.co.uk Dedicated Servers.
I've had an OVH server (not SYS, Kimsufi) transferred from .co.uk account to .ie from a friend. Will this affect me also? Paying in EUR.

Thanks!

thomaswales
15-12-2016, 12:44
Quote Originally Posted by happyman
Are you sure about that?

I have 2 servers with Kimsufi and 1 with SYS yet I have received this e-mail - No mention of it not applying to the servers I have ?

Thanks
I can confirm this does not affect the Kimsufi or SyS ranges, this is only related to OVH.co.uk Dedicated Servers.

lucasdaddy2k9
15-12-2016, 12:36
its most likely both i would check your renewal price aswell if i was you because my renewal price is reflecting the 20% increase yet it expires on the 30th some customer loyalty huh

happyman
15-12-2016, 11:45
Quote Originally Posted by thomaswales
The Dedicated Server price increase only affects ranges on OVH.co.uk, Kimsufi and SYS servers are not affected.

Thanks,

Thomas
Are you sure about that?

I have 2 servers with Kimsufi and 1 with SYS yet I have received this e-mail - No mention of it not applying to the servers I have ?

Thanks

tuk485
15-12-2016, 11:42
Just had this email too..... I totally understand increasing prices for new orders as they have to purchase equipment at the higher prices but I feel that increase existing customers prices for hardware that they have already purchased is a bit of a money grab!

I'll be moving in the new year now.

thomaswales
15-12-2016, 11:42
The Dedicated Server price increase only affects ranges on OVH.co.uk, Kimsufi and SYS servers are not affected.

Thanks,

Thomas

DigitalDaz
15-12-2016, 11:39
Quote Originally Posted by happyman
I've just received an e-mail saying that prices are increasing for both new and existing customers by 20%. New customers immediately and existing customers from 15th January.

The e-mail was from 'OVH'. Does this apply to all OVH, Kimsufi and SYS servers ?

Thanks in advance
It will apply to all servers.

I was just gonna close a quarter cab in the UK and move it all to OVH, so glad I have just got this email now. The cab is staying!

happyman
15-12-2016, 11:32
I've just received an e-mail saying that prices are increasing for both new and existing customers by 20%. New customers immediately and existing customers from 15th January.

The e-mail was from 'OVH'. Does this apply to all OVH, Kimsufi and SYS servers ?

Thanks in advance