dedicated server increase 20% [Archive]

lucasdaddy2k9

15-12-2016, 12:26

just received this email looks like ill be moving and the renew price for existing customers until january is nonsense because my current renewal is reflecting the new price so much for customer loyalty i now have until the 30th to get another server elsewhere rather than paying the 20% extra for a server that is due for renewal before the price change is suppose to reflect upon existing customers

I understand that prices need to be increased but an existing customer shouldnt have there price's increased by 20% at such short notice its not customer loyalty and ovh will loose business

Dear customer,

At OVH we are committed to remaining competitive in both our prices and product ranges. While we have postponed action for as long as possible, economic changes following the Brexit decision have forced us to re-evaluate our pricing.

Back in June the UK decided to leave the European Union which caused the UK economy to rock and weakened the British pound against the Euro/Dollar. This impacted many businesses across the UK and in OVH’s case it triggered a price increase from our suppliers which we have absorbed over the past few months.

In response, OVH has had to carefully review its pricing structure across certain product ranges. As expected, following our in-depth review we have had to increase our Dedicated Server prices by 20%. We are in the process of updating our website to reflect this change today (Thursday the 15th of December). At the moment the new pricing only affects new customers and new orders. In contrast, as a valued existing customer, these changes will not be applied to your existing servers until your 15th of January 2017 invoice.

Thank you for your understanding and continued trust in OVH.

Hiren Parekh,

Director, Sales & Marketing

OVH UK