ularkusut
20-01-2017, 02:36
just be patience and everything will be oke.
When are support open again? Waiting 10+ days for reply.
Tatyana
19-01-2017, 14:38
Hello!
When can we get the answer? According to Account io6906-ovh. We can not to install OS and can not to work!!!
It is very important, PLEASE give the answer. Why so long? We have paid for VIP Support.
When can we get the answer? According to Account io6906-ovh. We can not to install OS and can not to work!!!
It is very important, PLEASE give the answer. Why so long? We have paid for VIP Support.
maia
06-01-2017, 12:49
Ah,
I rang in the end - they're on it - hopefully!
I rang in the end - they're on it - hopefully!
LawsHosting
06-01-2017, 11:44
I think they're excited by the new London DC, so expect further weeks delays for replies.
maia
06-01-2017, 10:10
Hi,
I've also got 2 tickets in - been waiting a few days for a response! Is anyone in? !
I've also got 2 tickets in - been waiting a few days for a response! Is anyone in? !
thao12
05-01-2017, 04:06
about 10 day
theatheist
03-01-2017, 16:48
Been waiting for replies to my support ticket(s) for 10+ days. I'm just wondering if support is currently closed over holidays or when they're back online. I understand there would probably be a backlog but I think 10+ days is ludicrous time to wait from a company as big as OVH.