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Customer account not valid.


Dani
14-02-2017, 15:38
Hi

i have replied to your request on the other thread:

https://forum.ovh.co.uk/showthread.p...spension-issue

Thanks

Danny

tormeywood
14-02-2017, 14:55
We're having the same issue (om43121-sys). Invalid Account ID or Password. Tried forgot password link, but no email recieved!! Tried emailing support a number of times, but again to no avail / no response!

dyanakiev
26-01-2017, 19:39
Thanks Dani!

Dani
26-01-2017, 15:24
Hi

Your SYS account has been validated.

I also had an password reset email sent to you as well.

Thanks

Danny

dyanakiev
25-01-2017, 20:17
I just sended new proof of address, i really hope i will get the server before 28.01.2017 i have to migrate some services....

dyanakiev
24-01-2017, 21:02
Hello,

For some reason i get (Customer account not valid.) when i try to login during ordering server.

SYS UserID: yd8177-sys

Working OVH UserID: dd157348-ovh

Also i cant request password reset for my old sysid with my main gmail email i get - (Can't generate email) on this page: https://eu.soyoustart.com/ie/cgi-bin...icPassword.cgi

Thats why i registered new sys user with other email...

I sended my id card from sys contact form.

Thanks!