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Destination Host Unreachable Winrescue

27-01-2017, 14:58
Server : Windows 2012 Soyoustart Dedicated Server location : France
Hi my problem is that i have received an email wich says that there is a problem on my server due to a program configuration
so the first email came from the OVH Monitoring :

PING ( from : 56(84) bytes of data.
From Destination Host Unreachable
From Destination Host Unreachable
From Destination Host Unreachable

--- ping statistics ---
10 packets transmitted, 0 packets received, +6 errors, 100% packet loss

after that i receive the second email wich tolds me that there is a software configuration to correct from me
i received the winrescue login details specially i choosed vnc
1- i connected to the vnc and run the ActivINC then boot from harddrive result : Destination Host Unreachable
2- i deactivated the SRV firewall from the registry i got information from here then netbooting from hardrive and the same problem again estination Host Unreachable
and when A technician from sys try to solve the problem i got on a email The server is started (request of 'login' to the screen) but inaccessible
By the network (no ping).

so please can someone help me to run again my server ?

thank you