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No Client ID


xrcode
28-11-2008, 17:37
Im afraid its a waiting game my friend.

Jongetje
28-11-2008, 17:06
Yesterday I tried ordering a dedicated server at Kimsufi. After selecting the OS I had to make a new contact (it's my first order). I received the SMS and entered the code and my personal details. But then I get stuck in the screen where you can assign your account to different functions (owner, administration, etc). I can't continue the process (all I can do is change my personal details). I didn't receive ANY e-mail with confirmation (it's been a day now) and I am unable to make a New Contact as I do not receive an SMS anymore. When I try to log in as Existing Contact I have to fill in a Client ID. However, I never received one.

I already contacted Support, but they haven't given me a response yet. Does anyone know what went wrong and what I can possibly do except waiting for Support?