OVH Community, your new community space.

Transferring a domain to OVH


Andy
19-04-2009, 17:40
In which case, contact OVH, it should have completed a long time ago. I did have issues with some domains not appearing but others working fine. Contact them by e-mail now, and phone them tomorrow morning. Thats your best bet.

gregoryfenton
19-04-2009, 17:39
The email above is from 8 March.

The whois information was updated 9 March.

Andy
19-04-2009, 17:35
Yeah, it can take up to 7 days for a transfer to start, depending on the registrar at the other end. All of my .com's took a week to start the transfer. Its a security procedure put in place to stop un-authorised transfers. You'll probably find the inbox you associate with the domain will receive an e-mail with a link to cancel the transfer, or ignore it to allow it to continue. If after a week you haven't seen it transfer in, contact OVH about it.

gregoryfenton
19-04-2009, 17:18
I have not had that email.

I just checked, I have one that reads as follows:
Dear Customer,

We have received your request for the transfer of domain: /hidden/.co.uk.

The transfer of .uk domains must be initialized by your current registrar,
you must then send your request by indicating your identifier ("TAG"),
which is 'OVH-FR'.

As soon as the transfer begins, we will send you an email with the link
allowing you to define contacts for the domain.

Do not hesitate to consult our guide concerning transfers of .uk domains:
which hints about the email you refer to but I never received the second email.

Andy
19-04-2009, 17:09
Did you click the link in an e-mail sent to you to have it added to your account? You have to do this first. If you have already done it, it can take a few hours to appear. If its not there after 24 hours, contact support by phone (quickest method) and have them take a look.

gregoryfenton
19-04-2009, 15:33
I have requested a domain transfer (order 5336554) and can't see the domain in my manager.

Looking at the invoice in the manager I get:
Domain(s)
Installation of your domain:
Completed
/hidden/.co.uk for 2 years
when doing a whois I get:
whois /hidden/.co.uk

Domain name:
/hidden/.co.uk

Registrant:
Gregory Fenton

Registrant type:
UK Individual

Registrant's address:
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.

Registrar:
OVH [Tag = OVH-FR]
URL: http://www.ovh.com

Relevant dates:
Registered on: 18-Aug-2007
Renewal date: 18-Aug-2009
Last updated: 09-Mar-2009

Registration status:
Registered until renewal date.

Name servers:
ns18.zoneedit.com
ns9.zoneedit.com

WHOIS lookup made at 14:30:18 19-Apr-2009
So why isn't it in my manager?