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.co.uk issue


fozl
11-05-2009, 17:43
cloudedsky, because this was a domain name order we have refunded the duplicate payment to you in Loyalty Points. Please activate Loyalty Scheme in your Manager to be able to use them.

Any questions get in touch.

fozl
11-05-2009, 11:29
Haven't forgotten about this cloudedsky, just awaiting feedback on the issue.

cloudedsky
07-05-2009, 11:00
Thanks for the quick reply, look forward to it.

fozl
07-05-2009, 10:57
Hi Cloudsky, I'm lookin into this, and will reply to the email given in your account.

cloudedsky
07-05-2009, 10:35
Hi there,

sr15998-ovh is my domain manager login and I have ordered a domain last night which was cloudedsky.co.uk. It never appeared in manager so I re-ordered it and got an invoice for vat not realising it hadn't been processed on the free domain yet.

Order5647200 2009-05-06 23:22:34 cloudedsky.co.uk - Creation of a .uk - 1 years
Order5647806 2009-05-07 09:21:32 cloudedsky.co.uk - Creation of a .uk - 1 years 1.15

My friend whom lives at this address paid the vat but may this be resolved either giving it free or via the vat I don't mind I'd just like the domain to go active, thank you.