How long to install an external USB hard drive?
Originally Posted by
Myatu
They should drop the "OVH Community" from the "Support" page / tab. I think that's part of the confusion for some.
The forum is for customer to customer support, not official support. That is why it is on the OVH Community page, since it makes sense. However I see your point and they should display the non-official support clearly on the forum.
Originally Posted by
Andy
Its been said over and over again the forum is not an official OVH support method. Use phone or e-mail if you have an order issue. There is no guarantee OVH staff will read your topic.
They should drop the "OVH Community" from the "Support" page / tab. I think that's part of the confusion for some.
turbanator,
Have you phoned tech support? Its been said over and over again the forum is not an official OVH support method. Use phone or e-mail if you have an order issue. There is no guarantee OVH staff will read your topic.
mvegetto
22-06-2009, 11:45
no NL?
turbanator
22-06-2009, 04:12
the order is there on my server..and its been 10 days no install great!
wackomoo
17-06-2009, 23:27
NL gets no 24/7 love huh? Guess UK support will have to put up with me
PL as well but it's going to be later this year.
Seedbox Paradis
17-06-2009, 11:23
Any chance of some love for PL?
wackomoo
17-06-2009, 11:00
Originally Posted by
S0phie
We're going to offer 24/7 support shortly. Our team is currently in training. Hopefully it will start in September.
For which countries?
We're going to offer 24/7 support shortly. Our team is currently in training. Hopefully it will start in September.
Seedbox Paradis
16-06-2009, 19:16
How have you been a member of this forum since October without noticing that one of OVH's fault is that they don't offer 24/7 support is just crazy
No, its open Mon-Fri, 9am-6pm. Closed weekends.
turbanator
16-06-2009, 17:57
well its been more than that..is ovh call center opened 24/7?
Normally within 72 hours.
freshwire
16-06-2009, 11:46
Any second now!
turbanator
16-06-2009, 11:39
what is the average time for installing an external USB hard drive...for a kimsufi
i placed an order on friday..and i am just wondering how long does it take? its
still not installed so far..