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check order please


Daniel133
09-05-2008, 18:00
Well, I have order number 3923719 and mine isn't done yet so..
Date: 2008-04-28 21:10:00

DuncanM
09-05-2008, 13:30
Order 3947112

still waiting... any news?


Thanks

Palad1n
09-05-2008, 12:34
Hi,
Ordered my 4th Server today (9-5-08@11:45).
Order number: 3959022.
KimSurfi Basic 19.99.
Can you please advise when it will be ready?
Have a customer site that needs to be up by next Thursday.
Thanks.

fozl
09-05-2008, 10:58
You can order hostings or register domains as a US customer, which is why you were able to create the account.

Iro
08-05-2008, 18:09
Quote Originally Posted by fozle
I'd like to thank you for your interest in OVH's servers, however we cannot offer our standard of service in terms of connection to customers in countries that are not on our list here: http://www.ovh.co.uk/items/cadre/disponibilite.xml, so for instance we don't provide them to customers in the US yet.
Thanks for telling me. ovh.com allowed me to order it and pick "United States" from the list and even processed my payment without telling me. What connection issues are there? Do you expect to provide service to the US anytime soon?

fozl
08-05-2008, 17:54
Quote Originally Posted by Iro
I got an email saying that my order was processed. I haven't gotten any other emails from them saying anything else.
Order no. 3955189
I'd like to thank you for your interest in OVH's servers, however we cannot offer our standard of service in terms of connection to customers in countries that are not on our list here: http://www.ovh.co.uk/items/cadre/disponibilite.xml, so for instance we don't provide them to customers in the US yet.

Iro
08-05-2008, 17:39
I got an email saying that my order was processed. I haven't gotten any other emails from them saying anything else.
Order no. 3955189

Edit: I can login using the NIC that was in the email subject(confirming my order being processed) and my password. It doesn't show that I have ordered anything.

Andy
08-05-2008, 17:34
Quote Originally Posted by Iro
I just ordered an RPS. How long should I expect to wait before I get one?
RPS's should be set up within 1-24 hours. I don't think there is any backlog on them. If payment processed straight away and they have 1 hour servers in stock you should have it within the hour.

Iro
08-05-2008, 17:31
I just ordered an RPS. How long should I expect to wait before I get one?

crowarth
08-05-2008, 12:48
Quote Originally Posted by Andy
I should point out that renewal dates are set to the date the server is deployed, not the date of first payment.
that is quite good news thanks

Takanta
07-05-2008, 12:56
hmm just ordered a new server today hopefully i wont have to wait as long as you guys did

gkilla
07-05-2008, 12:20
I tried sending support emails and all they ever do is send me to the forums to read. It's been a really trying experience with these guys...

Tyrone1Wils
06-05-2008, 20:16
Quote Originally Posted by Allot
We are currently working on the deployment of your server and hope to have it with you shortly.


Allot
Ive had the same response 3 times now. the last time i asked was about 5 days ago. feels like im never going to get it.

jester12
06-05-2008, 18:09
yeah yeah yeah load of bollox they have way over sold as usual

Allot
06-05-2008, 17:56
Quote Originally Posted by Tyrone1Wils
can you sheck my order please the money came out of my bank atleast 10 days ago or more. my order no. is: 3906675
We are currently working on the deployment of your server and hope to have it with you shortly.


Allot

Allot
06-05-2008, 17:53
Quote Originally Posted by MVP
Hi could someone from ovh check my order please ive been waiting 6 days now my order number is 3918415 thanks.
We do apologise for the delay on this occasion. Your order has been completed on 2008-05-03 at 23:45:49.


Allot

Tyrone1Wils
06-05-2008, 17:33
can you sheck my order please the money came out of my bank atleast 10 days ago or more. my order no. is: 3906675

MVP
03-05-2008, 14:05
Hi could someone from ovh check my order please ive been waiting 6 days now my order number is 3918415 thanks.

spikelee
02-05-2008, 09:10
right guys you know im reading all these messages and i see all your points however i have 3 servers with ovh and i have never had a problem with them they have already said they did not expect the high demand and this is the result.

people need to stop the moaning grow up and wait as for the people telling you differant things then maybe you are right but just think of the pressure they have just been put under they only trying to help maybe you should all think bout this before *****ing...

Spikelee
loyal OVH customer
3 servers - more on way

Andy
28-04-2008, 20:38
Quote Originally Posted by nichy
wen ya gettin told diff stories everytime ya phone up it no gonna put me in best of moods is it
I understand that it would put you in a bad mood yes, but using that mood and taking it out on other people will not get you your server any quicker.

Can I suggest you simply wait a few days. Maybe ring support once a day to find out the status of your order. Your bad mood will make people less willing to help you. I'm more than willing to help anyone providing I do not get given any abuse. I know I can't help with the server deployment problems but I will try to help in any other way I can.

I hope you understand.

nichy
28-04-2008, 20:32
Quote Originally Posted by Andy
I've not had a problem with mine so far in the 5 months I've had it so I don't see why your attitude towards OVH is like this. A server will only be as good as its admin. Thats been proven on this forum several times over.
wen ya gettin told diff stories everytime ya phone up it no gonna put me in best of moods is it

Andy
28-04-2008, 19:27
Quote Originally Posted by nichy
andy i currently have 1 server wi ovh aswell m8 but at the min it nowt to bragg bout m8,lol
I've not had a problem with mine so far in the 5 months I've had it so I don't see why your attitude towards OVH is like this. A server will only be as good as its admin. Thats been proven on this forum several times over.

moddie1
28-04-2008, 19:04
Quote Originally Posted by Andy
I should point out that renewal dates are set to the date the server is deployed, not the date of first payment.

thats good news

nichy
28-04-2008, 19:02
andy i currently have 1 server wi ovh aswell m8 but at the min it nowt to bragg bout m8,lol

nichy
28-04-2008, 19:01
lmao@moddie

Andy
28-04-2008, 18:56
I should point out that renewal dates are set to the date the server is deployed, not the date of first payment.

moddie1
28-04-2008, 18:53
are you been charge for it

nichy
28-04-2008, 18:46
can you tell me the status of my dedi plz been goin on 1 week now

order no 3911161

Allot
28-04-2008, 17:51
Quote Originally Posted by moddie1
Customer ID: 87683193 can anybody check mine and see when it will be ready please 4 days now thanks
I can confirm that your order is currently being processed. We hope to have this with you by mid to end of the week.

Allot

moddie1
28-04-2008, 14:00
Customer ID: 87683193 can anybody check mine and see when it will be ready please 4 days now thanks

BELLonline
24-04-2008, 16:26
Thanks Fozle for the update

fozl
24-04-2008, 15:53
Quote Originally Posted by R0b
Hey BELLonline,

Not meaning to jump in on your post, but I too would like to know the status of my order. I ordered the server almost a week ago and payment was confirmed some 84 hrs ago, but still there is no sign of the server. I decided to go with the basic one to test service/speed etc before I decide to migrate my current servers over, but at this rate it doesn´t inspire a lot of confidence in a new customer

My Order number is:- 3888602
I checked your order as well, and likewise, email us if no movement over the weekend.

fozl
24-04-2008, 15:52
Quote Originally Posted by BELLonline
Hi,

Could someone at OVH please confirm that my order is being processed - I signed up for a new dedi a couple of days ago but it's taking unusually long to get my details:

Order number: 3903607

Thanks
Your order is being processed and I don't see any problems with it. We're working to clear the backlog by the weekend, so email us if you still don't receive login details by then.

gkilla
24-04-2008, 12:30
This is really starting to irritate me! If they can not keep up with demands, then why not shut down the ability to purchase a server??? Process the ones that have been waiting more than the 72 hours that was promised first.

R0b
24-04-2008, 12:20
I understand you totally, I was told to keep an eye on OVH.com as a rough guide, however the servers have gone from 200 in 72 hrs to 121 now and I see from time to time 3 or 4 popup in 1hr but they quickly go.

Hope it is worth the wait...

BELLonline
24-04-2008, 12:12
It is unusual, I have about 5 or 6 servers here and most of them were set up within an hour or two of ordering. I noticed that this time the website said 0 servers with 1 hour setup and 250 with 72 hour setup - I just wanted to check really.

They must be very busy at the moment.

R0b
24-04-2008, 11:57
Hey BELLonline,

Not meaning to jump in on your post, but I too would like to know the status of my order. I ordered the server almost a week ago and payment was confirmed some 84 hrs ago, but still there is no sign of the server. I decided to go with the basic one to test service/speed etc before I decide to migrate my current servers over, but at this rate it doesn´t inspire a lot of confidence in a new customer

My Order number is:- 3888602

BELLonline
24-04-2008, 11:43
Hi,

Could someone at OVH please confirm that my order is being processed - I signed up for a new dedi a couple of days ago but it's taking unusually long to get my details:

Order number: 3903607

Thanks