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Oles answer these questions


tim2718281
14-08-2009, 02:22
Quote Originally Posted by oles@ovh.net
okey, it costs more for the customer that need "more that 4IP and less that 16IP", but you have 4 IP with no cost now for every server. if you need more that 4, you need to pay.
Firstly, some of the new offers seem stunningly good to me.

Take, for example EG Bestof - with 10TB of traffic, 8GB of RAM, and 2x750GB disks it costs about $120 a month.

Compare that with say 10tb.com ($200 for 10TB, with 4GB of RAM and one 250GB hard disk.)

I also think the charges for extra bandwidth are reasonable - sure, they are higher than the charge for the maximum bandwidth included with the server, but that charge will be based on some customers using less than their allowance.

However, the £15 a month for add-ons service stands out ... it seems quite expensive because the servers are not!

I guess the way to look at it is to take the total cost of the server with any add-ons, and take no notice of how the total is arrived at.

Ashley
12-08-2009, 11:38
looking at the prices.

Does this mean my server gets 1gbps internally and 100mbps externally if I don't pay for the 1gbps switchport?

DedicatedPros
12-08-2009, 11:07
Quote Originally Posted by impstimp
You keep saying download, but you're referring to the server as being the one downloading correct? But a user of my site, would refer to it as upload. I think this is where we have confusion
If you are talking about servers (as you were) than we are only talking about the server doing the uploading/downloading.. If the client downloads from the server than that server is uploading, and vice versa.

Your client would refer to it as upload because at this point this is a different connection, I think you're mixing up the terms

derchris
12-08-2009, 10:53
Internet -> OVH = Download from Server
OVH -> Internet = Upload from Server

impstimp
12-08-2009, 10:51
You keep saying download, but you're referring to the server as being the one downloading correct? But a user of my site, would refer to it as upload. I think this is where we have confusion

Also, can we not scrap setup charges for users who have been with OVH for a certain amount of time Oles? I understand your high turnover and this is a good solution but this should be implemented for new customers and not existing users who have been with you a while....

DedicatedPros
12-08-2009, 10:50
Quote Originally Posted by Oles
IP are now in virtualization strategy. if you want lot of lot of lot of
IP as you should need if you have lot of VPS, it costs ONLY 15E/mo !
even with 256IP ! even with 1024 IP !
Could you elaborate more on this? From what you're saying I conclude that one could order 100 IP addresses and pay 15EUR per month, but I think I misunderstood

DedicatedPros
12-08-2009, 10:44
Quote Originally Posted by Ashley
So internet to OVH DOES NOT count to our quota?

Meaning I could do 20TB internet to OVH with no extra cost?
Internet to OVH is download, which is unmetered, so yes; you could do 20TB in a month with no extra fees.

Quote Originally Posted by RikT
prolly just s stupid question but i just woke up and feeeling extremely stupid today, does this mean anything incoming to the server is free traffic??
As mentioned above, download is and always has been unmetered.

derchris
12-08-2009, 10:44
Quote Originally Posted by oles@ovh.net
derchris a écrit:
>
> 10. Why is unmetered only available for SP servers?


unmetered won't never be on 1Gbps connexion. it costs too much
to create a quality network to propose 1Gbps unmetred for this
price. and if the quality isn't here, you will send lot of
emails here saying "I get 12Kbps now, ovh is bad !".
I can understand that.
But would like to see a 100mbit switchport option.
Then it would be possible to offer unmetered, even on a 1gbps server.

I don't really need 1gbps, so for myself would be more then happy with 100mbit.
Bought the server more for its hardware specs.

Is this something you would consider?

RikT
12-08-2009, 10:19
prolly just s stupid question but i just woke up and feeeling extremely stupid today, does this mean anything incoming to the server is free traffic??

Ashley
12-08-2009, 10:13
So internet to OVH DOES NOT count to our quota?

Meaning I could do 20TB internet to OVH with no extra cost?

oles@ovh.net
12-08-2009, 10:10
impstimp a écrit:
>
> BW limit includes Internet to OVH also ??! Or just OVH to Internet ?


I don't care about "Internet to Ovh".

if you have 1Gbps, you have 1Gbps "Ovh to Internet" with your TB limit.
before it was 100Mbps only even if you had 1Gbps on the switchport.

oles@ovh.net
12-08-2009, 10:08
derchris a écrit:
>
> 10. Why is unmetered only available for SP servers?


unmetered won't never be on 1Gbps connexion. it costs too much
to create a quality network to propose 1Gbps unmetred for this
price. and if the quality isn't here, you will send lot of
emails here saying "I get 12Kbps now, ovh is bad !".


oles@ovh.net
12-08-2009, 10:04
DedicatedPros a écrit:
>
> 1. Why is it that Kimsufi.com and OVH.com do not have the ridicoulous
> setup fees, while the rest of the world does? This is not fair to say
> the least...


ovh.co.uk = -20% ovh.com
your price are lower. you pay LESS that the french people ! -20%
the setup fee is here to stop the turnover. I have lot of turnover
in UK, PL and IT.

> 2. Why is it you never changed the IP Failover fees, you said you would
> change them back to 1EUR per IP but you never did, only on the .com site
> of course....


no. we had some RIPE problems, because we gave too much IP to our
customers without any bloc. on the ovh's bloc. ip per ip. RIPE said
"okey for this time but it's the last time. now create the bloc for
every request with more that 4 IP". so, we do it now.

IP are now in virtualization strategy. if you want lot of lot of lot of
IP as you should need if you have lot of VPS, it costs ONLY 15E/mo !
even with 256IP ! even with 1024 IP !

okey, it costs more for the customer that need "more that 4IP and less
that 16IP", but you have 4 IP with no cost now for every server. if
you need more that 4, you need to pay.

> 3. Will the reseller plan you're cooking up only apply to the setup
> fees on the Kimsufi servers, or the PRO as well?


reseller at the moment is: "recommand i7-XX on kimsufi.co.uk and
win 50Euro for each sold server". easy.

> 4. Why did you lower the free IP amount on the PRO range?


already explained.

> 5. Why did you lower the bandwith on the PRO range?


we propose now less expensive servers. with trafic and unmetred serie
it costs less.

> 6. Why is extra bandwith so damn expensive? We went from 34TB per month
> free, to 30TB now costing £179.60, and with 1Gbps global upload that
> 10/15TB will disappear in a matter of days...


it's the price. no, sorry, the right price is 3x/4x this price. we sell
TB losing money. but I hope when our network has 1Tbps capacity and
make 500Gbps, we will start to win money selling TB for this price.
maybe in 2011.

> 7. Why is there no setup fee discount for prolonged orders (ie. 3/6/12
> months)?


It could be. I will work on it.

> 8. Why is there no USB removal option? (THIS IS WHERE YOUR TURNOVER
> COMES FROM!!!)


too much problems. too much turnover with too much disks.

> 9. When will the PRO range be ready? (some time before September I
> hope)


PRO is ready. except i7.



DedicatedPros
12-08-2009, 09:43
Quote Originally Posted by impstimp
BW limit includes Internet to OVH also ??! Or just OVH to Internet ?

If it includes internet to OVH then this is ridiculous....My bandwidth would expire in about 2-3 days...
Download (Internet to OVH) is free and is not counted.

impstimp
12-08-2009, 09:37
BW limit includes Internet to OVH also ??! Or just OVH to Internet ?

If it includes internet to OVH then this is ridiculous....My bandwidth would expire in about 2-3 days...

derchris
12-08-2009, 09:05
10. Why is unmetered only available for SP servers?

DedicatedPros
12-08-2009, 08:57
1. Why is it that Kimsufi.com and OVH.com do not have the ridicoulous setup fees, while the rest of the world does? This is not fair to say the least...

2. Why is it you never changed the IP Failover fees, you said you would change them back to 1EUR per IP but you never did, only on the .com site of course....

3. Will the reseller plan you're cooking up only apply to the setup fees on the Kimsufi servers, or the PRO as well?

4. Why did you lower the free IP amount on the PRO range?

5. Why did you lower the bandwith on the PRO range?

6. Why is extra bandwith so damn expensive? We went from 34TB per month free, to 30TB now costing £179.60, and with 1Gbps global upload that 10/15TB will disappear in a matter of days...

7. Why is there no setup fee discount for prolonged orders (ie. 3/6/12 months)?

8. Why is there no USB removal option? (THIS IS WHERE YOUR TURNOVER COMES FROM!!!)

9. When will the PRO range be ready? (some time before September I hope)

Could you answer these questions Oles? You've been dogging all of our posts on the forum and we'd like to know what's going on with these servers..