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Reinstallation without persmison.


Mikeh
15-09-2009, 14:50
Just goes to show a good backup is worth keeping

slayer2005
08-09-2009, 18:51
Quote Originally Posted by Neil
Hi

Unfortunately the Hard Disk had to be replaced on this server, and as there is only a Single Hard disk once it was replaced the operating system had to be reloaded.

You should of received an email about the intervention.
yup got the intervention but not really explaining why.
ok cheers neil.

Neil
08-09-2009, 18:46
Hi

Unfortunately the Hard Disk had to be replaced on this server, and as there is only a Single Hard disk once it was replaced the operating system had to be reloaded.

You should of received an email about the intervention.

slayer2005
08-09-2009, 18:40
Defect on the kimsufi
We've received your request concerning hard reboot of
ks*****.kimsufi.com. The server has been rebooted but it isn't
responding to ping command.

It may be cause by a malfunction of reboot system or a
problem with your machine.
We'd like to inform you that our technician will conduct
an intervention to solve the problem.

Then tech reinstalls the server
Defect over no reason why the server was reinstalled.
Now there client isnt to fussed about this as he had nothing on there of to much value,but what if the client did.

Can any staff explain this.

rs15077-ovh